Real Time Crime Center Analyst

The RTCC Analyst performs operations and clerical duties and tasks specific to the position. The member utilizes information gathered by officers to establish crime patterns and methods to identify suspects.

The most important and essential job function of the position is attitude which includes the following: interacting positively and cooperating with co-workers responding politely to customers working as a team member functioning under intense time pressure and responding in a positive manner to supervision.

The RTCC Analyst may perform other related duties and tasks as required and shall have the physical mental and emotional abilities to perform the essential job duties of the position.

Medical Dental Vision

Wellness Incentives
10 Paid Holidays

FRS Retirement
Paid Time Off

Employee Assistance Program (EAP)
Direct Deposit Bi-Weekly Pay Checks

Free Employee Gym
Tuition Reimbursement

Life Insurance
Education Incentive

Deferred Compensation Plan
Free Employee Health Clinic

Monitor active calls for service

Provide real time crime and intelligence information
Relay potential hazards to law enforcement officers

Maintain statistics and log daily production
Assist patrol and investigative units with calls for service

Analyze criminal date and activity
Assist the Safe Schools Division Data Analyst monitor threats to schools

Monitor and distribute daily reports
Make immediate notification regarding active assailants or any threats involving a school

Attend trainings and briefings
Utilize a variety of databases and social media platforms for investigative purposes

Monitor criminal offenders
Research and analyze date

Create biological reports timelines and intelligence bulletins
Communicate via portable radio with law enforcement officers and the Emergency Communications Center (ECC)

Correspond with agency members
Monitor crime tips

Correspond with other agencies
Complete requests for information

Answer telephone

High School or GED four-year college degree preferred and/or professional experience in data analysis
Valid Florida drivers license
*FCIC/NCIC Certification
Successfully complete RTCC Analyst Training Program

Demonstrated proficiency of keyboarding 35 wpm with no more than 5 errors
Demonstrated proficiency with Microsoft Windows Excel and Word Windows and use of the Internet

Works in a fast-paced office environment with variable levels of stress
Works on a rotating 12 hour shift
Exposure to life threatening situations and events while assisting with calls for service
Works with a great deal of autonomy requiring discretion and decision-making

PCSO policy and procedures

Act (FERPA)
Familiarity with Florida State Statutes

Forms and documents
Radio codes signals and unit identifiers

Spreadsheets
Software

Filing system
Video surveillance systems

Personnel and office locations
Intelligence gathering techniques

Resources
Family Educational Rights and Privacy

Office equipment

Monitor radio traffic and comprehend information quickly

View computer screens for extended periods
Simultaneously communicate effectively interpret communications and enter data into a computer system accurately

Follow instructions and respond quickly
Operate computer and office equipment

Recognize potential hazards
Speak read and write English

Identify trends and patterns
Listen and understand

Read a map
Remain calm under pressure

Operate a motor vehicle

Decision making

Basic mathematical
Analytical

Basic English grammar
Computer

Reading comprehension
Keyboarding

Report interpreting
Interpersonal

Record-keeping
Organizational

Telephone

See at normal range or with accommodation

Speak English understandably
Sit for long periods

Walk
Manual dexterity

Stand
Hear at normal level or with accommodation

Ambulate independently

*FCIC/NCIC: Florida Crime Information Center/National Crime Information Center

*FDLE: Florida Department of Law Enforcement

Equal Employment Opportunity Employer M/F/D/V