People Development Specialist

About InvoiceCloud:

InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025 including USA TODAY and Boston Globe Top Workplaces multiple SaaS Awards wins for Best Solution for Finance and FinTech and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services as well as our leadership in AI maturity and responsible innovation. Its an award-winning purpose-driven environment where top talent thrives. To learn more .

People Development Specialist

InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025 including USA TODAY and Boston Globe Top Workplaces multiple SaaS Awards wins for Best Solution for Finance and FinTech and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services as well as our leadership in AI maturity and responsible innovation. Its an award-winning purpose-driven environment where top talent thrives. To learn more .

Job Details:

We are seeking a highly skilled and results-oriented People Development Specialist to support the People Team. This role will play a key part in advancing InvoiceClouds mission by delivering impactful onboarding learning and development programs aligned to business priorities and career pathways with a strong focus on regional delivery in India.

The ideal candidate operates as a proactive trusted partnercapable of managing learning programs collaborating across teams and maintaining high standards of learner experience scalability and operational excellence.

Success Profile

This role is anchored in our companys core competencies. These competencies reflect the mindsets and behaviors that define success in this role. Below is how each competency translates into meaningful impact and outcomes for this position.

Customer Centric

• Facilitate and coordinate onboarding and core learning programs for employees in India including LEAP and tailored development experiences
• Partner with stakeholders in India to ensure learning programs are relevant scalable and aligned to local needs and time zones
• Support manager enablement and mentorship initiatives by delivering coaching feedback and development resources
• Promote a culture of continuous learning curiosity and development across the organization

Drives Efficiency

• Support administration of learning systems including course assignments communications and reporting
• Coordinate regulatory and compliance learning including required training assignments and completion tracking
• Gather feedback and analyze participation data to recommend improvements and measure program effectiveness
• Utilize AI-enabled tools to streamline learning operations improve content delivery and enhance reporting accuracy and efficiency

Takes Ownership

• Partner with the global People Team to deliver role-based learning that supports career growth performance and internal mobility
• Create localize and maintain training content facilitator guides job aids and employee-facing resources across platforms
• Help operationalize AI learning by supporting AI competency framework rollouts and aligning learning to evolving business needs
• Coordinate onboarding and development program execution end-to-end ensuring quality delivery and stakeholder alignment

Requirements:

• Minimum of 46 years of relevant experience in learning and development talent development or enablement
• Strong facilitation skills with experience leading virtual and in-person training sessions
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to build trusted partnerships across HR managers and business stakeholders
• Experience creating or updating learning materials job aids and program content
• Ability to track participation feedback and program effectiveness using data
• Experience working in learning platforms and HR systems; Workday and LMS experience preferred

InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race color religion age sex nationality disability genetic information veteran or military status sexual orientation gender identity or expression or any other characteristic protected under applicable laws.

This commitment applies to all aspects of employment including recruitment hiring placement promotion termination layoff recall transfer leave compensation and training.

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