Internal Events Producer

Role- Internal Events Producer

Location: Santa Clara CA

Contract

Role Summary:

• Internal Events Producer is responsible for producing high-quality virtual hybrid and onsite events.
• This involves comprehensive event planning hands-on technical execution during live AV and webcast operations and managing the delivery of post-production assets.
• The position demands strong technical skills effective communication across email chat phone and in-person interactions and proficiency in operating platforms such as Microsoft Teams (Meetings Webinars Live Events) Webex Events Zoom Webinar vMix as well as other production and administration tools.

Key Responsibilities

• Pre-Production: Manage ServiceNow event tickets oversee request intake and track workflow for all event-related tasks.
• Advise stakeholders on the optimal platform selection (Microsoft Teams meetings Live Events Townhall etc.) based on specific event requirements and objectives.
• Coordinate schedules with organizers ensure content readiness and facilitate run-throughs or dry runs to prepare for live events.
• Create and manage event links and invitations and prepare technical documentation to support presenters and participants.
• Live Production: Execute onsite or remote setup of rooms and event spaces ensuring all technology and equipment are properly configured.
• Conduct thorough audio/video checks technical validation and environment testing to guarantee optimal production quality.
• Operate encoders cameras PTZ systems switchers and manage AV signal routing for seamless event production.
• Produce live events using Microsoft Teams Webex Zoom or vMix handling all aspects of technical execution.
• Moderate Q&A sessions manage live interactions and resolve technical issues quickly to maintain event flow.
• Perform video editing using Adobe Premiere Pro and Media Encoder to enhance event recordings as needed.
• Encode and publish event recordings to Microsoft Stream or other approved platforms for participant access.
• Provide stakeholders with detailed and comprehensive reports on attendance analytics and engagement following each event.

Post-Production:

Required Skills & Experience

• 3 5 years of professional experience in enterprise or broadcast-level webcast and event production.
• Strong customer service orientation and excellent communication abilities.
• Demonstrates consistent reliability and punctuality ensuring timely setup and execution of all event tasks.
• Adaptable to changing schedules and flexible working shifts including early mornings evenings and weekends as required.
• Consistently maintains a professional hygienic and business-casual appearance.
• Advanced proficiency in Microsoft Teams production workflows including meetings webinars and live events.
• Thorough working knowledge of Microsoft 365 tools (such as Outlook PowerPoint Excel and Teams).
• Comprehensive AV expertise including the setup and operation of microphones mixers cameras PTZ control systems encoders signal flow management Crestron touch panels and networked AV devices.
• Demonstrated skill with Adobe Premiere Pro and Media Encoder for video editing and post-production.
• Ability to quickly diagnose and resolve routing and encoder issues under pressure during live events.

Nice to Have

• Experience with NDI and advanced vMix workflows as well as strong file management skills.
• Proven track record in supporting executive-level meetings and high-visibility All Hands events with 10000 attendees.
• Familiarity with the Webex suite Zoom suite and expertise in using vMix for event production.
• Advanced knowledge of industry level AV systems and tools.