Salesforce Designer

Position Description:

Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at .

Your future duties and responsibilities:

Job Title: Salesforce Designer
Position: Lead Analyst
Experience: 8- 11 Years
Category: Software Development/ Engineering
Work Mode: Hybrid (3 days in office 2 days WFH)
Primary location: Bangalore Hyderabad Chennai


Key Responsibilities:

. Oversee the configuration customization and integration of Salesforce with other systems.
. Serve as a Subject matter expert on Salesforce best practices tools and capabilities.
. Review the design and lead the development of Salesforce solutions ensuring the platform meets business requirements and objectives.
. Collaborate with cross-functional teams including business analysts developers and project managers to ensure project goals and timelines are met.
. Conduct regular system health checks and recommend enhancements or optimizations.
. Implement processes for testing deployment and change management in Salesforce environments.
. Troubleshoot and resolve any issues related to Salesforce applications and integrations.
. Create and maintain detailed documentation for Salesforce architecture customizations and processes.
. Stay updated on Salesforce product releases and new features leveraging them to improve the system.



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Required qualifications to be successful in this role:

Experience: Minimum of 8-12 years of experience with Salesforce including experience in a lead or expert-level role.
. Strong knowledge of Salesforce Sales Cloud Service Cloud Marketing Cloud and other related Salesforce products.
. Hands-on expertise in Salesforce development (Apex Visualforce Lightning Web Components Vlocity etc.).
. Extensive experience with Salesforce integrations including REST/SOAP APIs middleware tools and third-party applications.

#LI-SG41
. Extensive knowledge on Copado and its configuration CI/CD pipelines and builds
. Hands-on experience in Salesforce data management security and customization.
. Proficiency in the Salesforce platforms declarative features such as workflows process builder flow and approval processes.
. Excellent problem-solving and troubleshooting skills.
. Salesforce certifications such as Salesforce Certified Administrator (ADM 201) Salesforce Certified Platform Developer I Salesforce Certified Technical Architect or any other relevant certifications are a plus.


Preferred Qualification:

. Experience with Agile methodologies and tools like ADO Jira Confluence etc.

Skills:

• RESTful (Rest-APIs)
• Salesforce Sales Cloud
• Salesforce Solution Design
• English
• Telecommunications

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.