Manager Enterprise Computer Operations

Department Contact:Allen Purcell

Internal or External Search:External - Open to all applicants

Advertising Summary:Lead the team that keeps our digital backbone this role youll oversee the operation maintenance and reliability of our data center infrastructure power cooling UPS systems generators and environmental monitoring.

Youll stay ahead of issues through proactive monitoring rapid incident response and strict adherence to safety and compliance standards. Youll also collaborate with IT teams to design secure scalable solutions drive upgrades that boost performance and security administer our enterprise job scheduling system and maintain clear accurate documentation. If youre ready to elevate reliability and protect missioncritical systems this is where you make your mark.

Position Details

PositionTitle: Manager Enterprise Computer Operations

College/Division: Information Technology

Department: 450300-IT DATA CENTER & ACCESS CONTROL

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate: 77235.92-100406.80

Appointment Full-time Equivalency: 1.0

FLSA Status:Exempt

Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State County & Municipal Employees (AFSCME).

Contingent Upon Funding:Not Applicable

Standard Work Schedule:Standard (M-F 8-5)

If Not a Standard Work Schedule:

Job Duties and Responsibilities: Manage the team responsible for the operation maintenance and reliability of the physical data center environments. Ensures continuous availability of critical infrastructure systems including power cooling environmental monitoring uninterruptible power supplies (UPS) and backup generation. Proactively monitors conditions responds to alarms and incidents coordinates maintenance activities and enforces safety compliance and operational standards to protect enterprise computing assets. Lead and collaborate with other IT team members to design and implement datacenter solutions that meet business safety and security requirements. Plan and implement upgrades or enhancements to datacenter operations to improve functionality and security. Application administration for enterprise job scheduling system. Stay updated with the latest industry trends and technologies to continually improve reliability and performance. Document system configurations procedures and changes to maintain an accurate and comprehensive knowledge base.

Qualifications

Required Education and Experience:
Associates Degree 6 years of relevant experience or a Bachelors degree 4 years of relevant experience.

Equivalent Qualifications:

Preferred Qualifications:
ITIL is Preferred and Experience with data center operations is preferred

Special Certification/Licensure:

***Must be authorized to work in the United States. Visa sponsorship is not available for this position.***

***Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts degrees and the translation of other relevant employment documents prior to being offered employment at New Mexico State University. A foreign transcript evaluation is required any time foreign course work is used to meet an employment related credential requirement. An evaluation is required even if the foreign course work has been accepted by a college or university in the United States.***

Working Conditions and Physical Effort

Environment: Work is normally performed indoors.

Physical Effort: Moderate physical activity.

Lifting Requirements: Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.

Risk: Work environment involves some exposure to hazards or physical risks which require following basic safety precautions.