Program Manager, Credit Risk Solutions
Johannesburg - South Africa
Job Summary
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What Well Bring:
As part of TransUnions Global Solutions organization the Solutions Launch PMO enables consistent and efficient product launches helping to unlock revenue advance innovation and achieve enterprise goals.Our team is seeking an experienced Program Manager responsible for end-to-end orchestration of cross-functional activities required to successfully bring solutions to market. This role serves as the central point of accountability for launch readiness execution and post-launch stabilization.
Unlike traditional technical project management roles this position focuses on go-to-market execution aligning product marketing sales operations enablement customer support and other stakeholders to deliver coordinated high-quality solution launches. The Program Manager ensures that all launch workstreams progress efficiently dependencies are managed proactively and leadership has clear visibility into progress risks and readiness.
This role is critical to driving predictable repeatable and scalable solution launches that meet business objectives.
This is a remote position which may require occasional business travel for project-related meetings at the discretion of management.
What Youll Bring:
Launch Program Ownership
- Own the end-to-end program management of solution launches from early planning through launch execution and post-launch monitoring set-up
- Develop and maintain integrated launch plans that align scope timelines milestones dependencies and deliverables across all workstreams
- Ensure launch goals success metrics and readiness criteria are clearly defined and agreed upon
Cross-Functional Stakeholder Management
- Lead and coordinate cross-functional workstreams including (but not limited to): Product Marketing Sales Enablement Operations Customer Support Legal Finance and IT
- Facilitate regular program meetings (e.g. status meetings deep dive workshops Steering Committee risk reviews) to drive alignment and accountability
- Act as the primary point of contact for launch-related planning and execution across the organization
Go-to-Market Readiness
- Working with the Product team and other stakeholders you will drive alignment on go-to-market strategy and launch approach
- Track readiness across key dimensions such as messaging training tooling operational preparedness and customer experience
- Identify gaps or risks to readiness early and work with owners to define and execute mitigation plans
Risk Dependency and Issue Management
- Identify assess and proactively manage program risks issues and cross-team dependencies
- Escalate critical risks and trade-offs with clear options and recommendations
- Maintain clear documentation of decisions assumptions and changes
Communication and Executive Reporting
- Provide concise actionable status updates to leadership and stakeholders
- Translate complex cross-functional activity into clear insights on progress risks and launch confidence
- Ensure stakeholder expectations are aligned and managed throughout the launch lifecycle
Process Improvement and Launch Excellence
- Apply TransUnions best-in-class Product Development Life Cycle framework educating project teams on the same and ensuring adherence to standards
- Partner with PMO leadership to scale consistent repeatable launch execution across the portfolio
- Capture lessons learned and post-launch insights to improve future launches
- Contribute to continuous improvement efforts of PMO processes tools and best practices
Impact Youll Make:
Qualifications
Required Qualifications
- Bachelors degree in business marketing operations or a related field or equivalent practical experience
- 8 years of experience in program management project management or launch management roles
- Demonstrated experience leading complex cross-functional initiatives with multiple stakeholders and competing priorities
- Strong understanding of go-to-market concepts and commercialization processes
- Travel flexibility for occasional in-person meetings at the discretion of management
- Schedule flexibility to accommodate international time zones occasionally
For positions based in South Africa preference will be given to suitably qualified candidates from designated groups in line with the companys Employment Equity plan and targets.
Should you have not heard from TransUnion within 3 weeks from applying please regard your application as unsuccessful.
Please note it is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa that has fibre but will not be able to work in a location outside of South Africa.
A Minimum of a 100/100 Meg Fibre line is required should you be successful you will need to upgrade your line or install fibre for day one.
Please note that being a credit bureau some positions require a clear credit record.
At TransUnion we encourage and are committed to creating a real positive impact and shared sense of purpose within our Workforce for Good which empowers our people to grow innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; thats why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good youll work with great people pioneering products and cutting-edge technology.
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.TransUnion Job Title
Advisor Project ManagementRequired Experience:
Manager
About Company
Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more