Workday Business Analyst & Test Lead
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
The Business Analyst on the PeopleComms Technology team plays a critical role in enabling Culture Talent and Development solutions across the enterprise. This role partners closely with the Enablement Lead and works cross-functionally with HR stakeholders Engineering Architecture UX and Product teams to translate business needs into scalable high-quality technology solutions.
This individual brings a strong grounding in business analysis practices experience within the HR domain and a passion for improving colleague experiences through modern digital platforms.
Experience with Workday Core HCM Learning and Talent modules is strongly preferred. Experience with EdCast or Cornerstone is considered an asset.
Position Responsibilities
Business Analysis and Requirements Management
Interpret document and validate business functional and technical requirements.
Research and document issues related to workflows procedures and business processes.
Translate business and user needs into Epics Features and User Stories.
Conduct requirements review sessions and manage changes using standard governance and control processes.
Interpret and document technical functional requirements in collaboration with technical teams.
Solution Design and Delivery Enablement
Partner with Engineering and Architecture teams to create detailed system and data flow diagrams for current and future-state solutions.
Coordinate recommended process changes product enhancements and implementations including the development of test plans.
Facilitate design and solutioning sessions with project and delivery teams.
Evaluate and recommend technology solutions aligned with business priorities and industry leading practices.
Collaborate with development teams to ensure successful implementation of enhancements or new capabilities.
Testing and Quality Assurance
Define acceptance testing frameworks and quality standards.
Translate user stories and use cases into test conditions and expected results.
Support product performance and user acceptance testing activities to ensure business outcomes are met.
User Experience and Product Optimization
Collaborate with UX and UI designers to improve overall user experience.
Conduct user research interviews and usability testing to gather insights and feedback.
Plan execute and analyze A/B tests to assess the impact of changes or new features.
Recommend experience and functionality enhancements based on data and user feedback.
Insights Analytics and Market Awareness
Analyze data to identify trends insights risks and improvement opportunities.
Conduct regular evaluations of product performance against goals and benchmarks.
Perform market and industry research to understand emerging trends user needs and the competitive landscape.
Prepare and present reports insights and recommendations to business and technology stakeholders.
Stakeholder Partnership
Act as a key liaison between HR business stakeholders and technical delivery teams.
Facilitate clear timely communication across the project lifecycle.
Build trusted relationships across a broad range of functions and leadership levels.
Required Qualification:
Experience and Knowledge
Strong understanding of business analysis principles methodologies and tools.
Demonstrated experience supporting complex enterprise technology solutions.
HR domain experience strongly preferred.
Experience with Workday Core HCM Learning and Talent modules is an asset.
Familiarity with EdCast or Cornerstone is considered an asset.
Understanding of system design analysis and user testing practices.
Familiarity with Agile and modern software development methodologies.
Experience working with enterprise-level systems and platforms.
Capabilities
Advanced problem-solving and critical thinking skills.
Ability to independently analyze interpret and validate complex and evolving information.
Strong communication and facilitation skills.
Ability to manage multiple priorities in a fast-paced environment.
Proven ability to cultivate productive trust-based stakeholder relationships.
Decision Authority and Autonomy
Leads projects or workstreams independently and contributes to planning activities.
Acts as a subject matter resource within their area of expertise.
Works with minimal guidance and exercises sound judgment.
May coordinate or influence small cross-functional teams to deliver outcomes aligned with broader objectives.
Core Skills
Business Analysis
Agile Delivery
Workflow and Process Design
Stakeholder Management
Data Analysis and Insight Generation
Technical and Functional Documentation
User-Centered Design Collaboration
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
#LI-Hybrid
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$86100.00 CAD - $136100.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.
Required Experience:
IC
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
