Business Development Manager

Company Overview

Richelieu is a leading North American distributor importer and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet storage and closet home furnishing and office furniture manufacturers door and window residential and commercial woodworkers and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 150000 product offerings 112 locations in North America and a state-of-the-art field force that passionately serves over 110000 customers Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Since 1968 Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus Innovation Performance Respect/Integrity/Ethics and Ownership.

These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens closets and storage spaces.

Our Opportunity

Business Development Manager Northeast Region

Reports To: Director of U.S. Sales
Location: Northeast United States
Territory: MD DE PA NJ NY CT RI MA VT NH ME
Travel: Frequent regional travel required (typically 5070%)

Richelieu is currently seeking a Business Development Manager-Northeast Region to take responsibility for growing our business with kitchen and bath dealers retailers distributors and buying groups.

Role Overview

The Business Development Manager Northeast Region serves as the primary commercial link between Head Office and the Northeast sales organization. The role is responsible for regional execution adoption and growth across assigned product classes.

This is a field-execution role focused on translating national product and segment strategies into consistent regional results through sales support training and customer engagement across a dense and highly competitive market.

Product & Segment Scope

Lead the execution strategy across high-priority product categories aligned with Richelieus core hardware and accessory portfolio. These categories represent key drivers of growth margin and customer engagement.

Key Responsibilities

Sales Development & Field Execution

• Drive adoption and specification across assigned super classes
• Partner with sales reps on call planning territory strategy and customer development
• Participate in joint customer visits and specification meetings
• Support strategic accounts with pricing quoting and inventory alignment
• Conduct showroom visits and customer site engagement
• Attend regional QBRs and provide feedback on execution competitive dynamics and market opportunities

Product Training & Enablement

• Deliver product and category training across the region
• Lead new product introductions and rollout support
• Support customer-facing demonstrations and technical discussions
• Coordinate with Product Champions to ensure consistent messaging and execution

Tools Vendors & Reporting

• Support adoption of sales tools merchandising standards and catalogs
• Serve as a regional interface with key suppliers and product managers
• Promote consistent CRM usage and pipeline visibility
• Provide concise monthly updates on activity pipeline and key initiatives

Success Measures

• Increased adoption and sales growth across assigned super classes
• Strong alignment between national strategy and Northeast field execution
• Improved effectiveness of sales reps and specification managers
• Consistent execution across a dense high-opportunity and competitive region

What We Are Looking For

• Successful business development experience with retailers in the home improvement segment (building materials construction etc.)
• Ability to be both a hunter of new relationships and a farmer to develop existing retail customers
• Self-starter able to work independently
• Exceptional communication and interpersonal skills
• Ability to travel as required
• College degree is preferred but not required; a combination of education and experience will be considered

Compensation and Benefits

• Competitive market-based salary plus monthly quarterly and annual commissions
• Monthly car allowance and covered fuel
• Travel allowance
• Business expense reimbursement
• Group insurance program (medical dental vision life disability etc.)
• Employee Stock Purchase Plan with employer matching
• 401(K) with employer matching
• Company cell phone
• Paid vacation time sick days and 9 paid holidays per year