Water Meter Technician

The City of Milwaukee is proud to employ a diverse workforcethat is committed to providing exemplary service to the Citys residents. Ifyou have a passion for being part of an inclusive team of public servantsplease consider the following opportunity.

The Water Meter Technician installstests exchanges removes and performs on-site repair of water meters and theattached electronic transmitting devices in private residences and businessesthroughout the Milwaukee Water Works (MWW) service area.

INSPECTION INSTALLATIONSERVICE REPAIR AND MAINTENANCE

• Perform water meter exchanges installations and repairs for meters in both homes and businesses.
• Install repair and replace the electronic components of the water meters used in the automated meter reading system.
• Disassemble clean repair test and certify water meters.
• Assemble program and verify the operation of electronic components of the automated meter reading system.
• Install emergency hose connections.
• Assist the Water Meter Technician Lead with the installation removal testing and repair of compound turbine mag and fire service meters.
• Perform water turn-offs for non-compliance with repair or access orders.
• Perform service pipe thawing to restore water service.
• Perform inventory control tasks including the preparation of meters for use in the field.
• Install and inspect equipment/meters for hydrant use permits and verify proper permitting.
• Report any water theft to supervisors.

CUSTOMER FOCUS

• Respond to and resolve customer complaints of low water pressure no water meter tampering and meter leaks.
• Communicate promptly with office staff the MWW Control Center customer service and supervisors regarding investigation results action taken and other information needed to determine the next course of action.
• Complete paperwork including work orders timesheets and corrective action notices and submit to supervisors in a timely manner.

We welcome qualified individuals with disabilities who are interested inemployment and will make reasonable accommodations during the hiring process inaccordance with the Americans with Disabilities Act (ADA) of 1990 as amendedby the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

The Water Meter Technician must be willingand able to do the following:

• Climb ladders enter confined spaces and wear confined space safety equipment.
• Lift move or transfer objects weighing up to 50 lbs.
• Work outdoors in adverse weather conditions for extended periods of time.

Thepreplacement medical requirements for this title include:

1. One year of full-time experience in semi-skilled maintenance including the use of hand tools.
2. Valid driver license at time of application throughout the selection process and throughout employment.
3. A good driving record at time of application throughout the selection process and throughout employment.

Equivalent combinations of education and experience may be considered.

• Experience performing basic plumbing repairs.

TECHNICAL

• Knowledge of basic plumbing practices tools and supplies.
• Knowledge of precision measuring equipment and water hydraulics.
• Ability to use basic hand tools to repair mechanical equipment including wrenches wedges and hammers.
• Ability to disassemble and assemble piping systems operate hydrants and lifts and connect larger hoses for temporary water service applications.
• Ability to perform work assignments in a safe manner.
• Ability to navigate the MWW customer service area including the cities of Milwaukee St. Francis Greenfield and Hales Corners.
• Ability to operate a handheld tablet to track and update work orders in real time.
• Ability to attend training to maintain skills and knowledge of plumbing systems and codes.

CUSTOMER SERVICE ANDINTERPERSONAL

• Verbal communication skills to explain technical information to co-workers and customers.
• Customer service skills required to positively interact with customers in their homes.
• Interpersonal skills to effectively interact with co-workers and work as a productive team member. Ability to be diplomatic tactful and courteous with co-workers customers and the public including in adverse situations.
• Ability to work cooperatively and fairly with coworkers and customers whose backgrounds may differ from ones own.

TIME MANAGEMENT AND JUDGMENT

• Ability to work independently and to meet or exceed daily scheduled appointments.
• Problem-solving skills to assess problems in the field and determine the best course of action.
• Spatial awareness when performing field work.
• Honesty and the ability to use City resources responsibly.

The current starting salary(PR 8EN) is $54407 annually and the current resident incentive starting salaryfor City of Milwaukee residents is $56583 annually.

The City of Milwaukee provides acomprehensive benefit program that includes the following:

• Wisconsin Retirement System (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered bythe City of Milwaukee please visit Process

Additional Information

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