Authorization Specialist Health Insurance

As the Authorization Specialist you are responsible for obtaining authorizations for our patients by providing the appropriate forms and clinical data to insurance companies. This role works with Revenue Cycle staff members and Clinicians to coordinate the authorization process in a timely and accurate manner for various carriers.

This is a hybrid role that includes occasional on-site training and staff meetings and requires the ability to commute to local ATI facilities as needed in the Milwaukee WI area or Madison WI area.

Benefits Highlights
We offer a competitive compensation package with an incentive plan and comprehensive benefits including:

• Paid Time Off: Generous PTO holiday pay CEU and Be Well Days to recharge prioritize mental and physical health.
• Medical Dental & Vision Coverage: Flexible plan options.
• 401(k) Match: Competitive employer matching.
• Childcare Tuition Assistance: Discounted rates.
• Health Savings & Flexible Spending Accounts: Tax-saving options.
• Short- & Long-Term Disability: 100% employer paid income protection plans.
• Life Insurance: Employer-paid and voluntary options.
• Parental Leave & Adoption Assistance: Paid time for new parents and support for adoption costs.
• Wellness Programs: Including weight-loss and lifestyle coaching digital mental-health support and 24/7 virtual telehealth access.*
• Corporate Discounts: Exclusive deals for employees.
• And more! Click here for the complete list of benefit offerings

* NEW 2026 benefit!

If youre passionate about patient care and eager to work with a Great Place To Work Certified team wed love to hear from you!

Develop relationships with Nurse Case Managers/Adjusters to provide top notch customer service experience.
Verify and obtain authorizations as required by insurance companies dependent upon the plan coverage for all patients.
Accurately enter authorized dates visit or units into ATIs Electronic Medical Records (EMR) to correctly track therapy services.
Coordinate efforts and communication between the insurance companies and the clinic regarding insurance specific forms and timelines so that the patient is authorized throughout any continued care that is needed.
Provide feedback for authorization changes according to insurance plan changes.
Collaborate with the Central Billing Office for missed authorizations while the patient was being seen for therapy service.
Efficiently handle the assigned authorization workload to assure timely completion of requests.
Ensure compliance to departmental and company policies and procedures.
Complete all assigned training programs.
Collaborate with team members with supportive communication respect and appropriate feedback.

Minimum Education
Required:
High School diploma

Minimum Experience
Required:
1 year of Healthcare or Health Insurance experience.

Knowledge Skills and Abilities
Strong organization skills to initiate and follow-up on authorizations.
Attention to detail.
Ability to multitask.
Ability to collaborate with internal and external teams.
Ability to provide clear direction through written and verbal communication.
Strong customer orientation.
Excellent interpersonal and communication skills.
Proficientin Microsoft Office (Word PowerPoint Excel).