Front Desk Manager

Rohtak - India

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Overview:
The Front Office team is a revenue-driving function not just a support role. We are specifically looking for candidates who are highly presentable professional and have strong sales orientation especially in upselling and cross-selling within a customer-facing environment like gaming zones/FECs.

Key Responsibilities:

Driving card sales (this is the primary revenue stream and a critical KPI)
Active upselling and cross-selling of gaming packages and offers
Handling walk-in customers bookings and overall front office operations
Maintaining accurate records of transactions and customer interactions
Ensuring a high-energy engaging customer experience at the center

Candidate Expectation:

Strong communication and interpersonal skills
Extremely well-groomed and presentable personality
Proven ability or inclination towards target-based sales roles
Prior experience in gaming zones hospitality retail or FEC industry preferred
Comfortable working in a fast-paced high-footfall environment

Role Overview: The Front Office team is a revenue-driving function not just a support role. We are specifically looking for candidates who are highly presentable professional and have strong sales orientation especially in upselling and cross-selling within a customer-facing environment like gam...