Assistant Business Manager

ASSISTANT MANAGER MARC JACOBS BEAUTY
Fieldbased - Sales Luxury
Manchester - Full Time

This is where leadership meets artistry and the counter becomes a stage.
Marc Jacobs Beauty is bold expressive and unapologetically high impact. As Assistant Manager you dont just deliver results you set the tempo: coaching the team elevating service protecting brand equity and stepping in for the Business Manager when needed. You bring the energy the standards and the craft that turns traffic into loyalty and loyalty into performance.

THE ROLE
OPTIMIZE ENABLE INNOVATE!

As our Assistant Manager Marc Jacobs Beauty you play a critical role in supporting the Business Manager to deliver the overall sales objective and excellence of execution for your account. You will lead from the front on the shop floor motivate and develop the team and ensure Marc Jacobs Beauty shows up with consistency artistry and commercial impact every day in every detail.

You will be reporting to the Area Manager and you will manage:

Lead sales service & artistry
Support the Business Manager to coach and motivate the team to achieve monthly sales targets
Maintain company KPIs and support fair target distribution (daily weekly monthly)
Deliver Cotys customer service ceremony with every customer
Build customer relationships that influence sell and consistently upsell
Perform makeup and skin consultations that drive conversion and longterm brand loyalty

Own excellence of execution & brand equity
Lead by example as a brand ambassador protecting Coty and Marc Jacobs brand equity
Keep updated on and encourage the team to complete We Live Beauty and mandatory Coty Academy
Follow merchandising guidelines across permanent and promotional space with uncompromising standards
Plan and execute customer eventing that builds excitement while protecting brand equity
Complete monthend payroll and feedback within guidelines and time limits

Coach the team & run the floor
Support the Business Manager in developing the team escalating issues to the Area Manager when required
Manage and welcome agency staff as part of the team and maintain productive ways of working
Build strong relationships with the Coty instore team mobile consultants and retailer stakeholders
Maintain excellent communication with the Area Manager and key store partners
Be available for adhoc mentoring of new managers into the business

YOU ARE A COTY FIT

Youre the person who can raise standards without killing energy. You lead with presence you coach with clarity and you treat the counter like its your own business. Youre commercially sharp brandprotective and confident balancing performance with artistry.

Proven experience in beauty with a high level of makeup artistry and consultation skills
Strong sales background with the ability to motivate others toward KPIs and targets
Luxury mindset: deep understanding of the industry and how to protect brand equity
Confident floor leader who can represent the Business Manager when required
Strong stakeholder skills able to listen influence and build relationships fast
Highly organised with great time management and the ability to manage priorities
Resilient flexible and accountable thrives when plans change
A proactive teamfirst coach who invests in development and performance growth

If youre ready to support and shape the future of beauty we want you on our team!

WHAT WE OFFER

Youll join a retail community that backs your performance your wellbeing and your growth with benefits designed to support you in and out of work.

ABOUT US

Our people make us who we are. They are the brightest minds bringing bold ideas to life every day. If you refuse to settle want to think bigger learn faster and go further than you ever thought possible wed love to hear from you.

Coty is deeply committed to Changing the Conversation around Diversity Equity & Inclusion to create a more open inclusive and diverse workplace where all employees can be their authentic self.