IT Support Officer

We are working closely alongside a Local Authority in Brentwood to assist with the appointment of a IT Support Officer on a 3-month contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: 15.49 - 19.63 per hour

Summary:

The IT Support Officer will be part of a dynamic and forward-thinking IT team providing first-line technical support and delivering high-quality service desk support. The role involves working closely with Technical Analysts to support Digital Data and Technology services while ensuring excellent customer service with strong technical knowledge.

Responsibilities:

• Provide first-line technical support via the Service Desk
• Deliver excellent customer service while resolving technical issues
• Assist with hardware commissioning and decommissioning
• Support a wide range of general IT support tasks
• Work collaboratively with Technical Analysts and wider IT teams
• Contribute to the delivery of Digital Data and Technology services

Essentials:

• Knowledge of Microsoft technologies
• Strong problem-solving skills
• Excellent communication and customer service skills
• Ability to work in a team-oriented environment

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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