Senior Product Manager
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Requisition Details
REQ#145551
Location: Johannesburg South Africa
Closing Date: 21 April 2026
Talent Acquisition: Bongiwe Mchunu
Job Family
Department
BCB PDI - Acceptance
Leadership Pipeline
Manage of Managers
FAIS Affected
Job Purpose
Why Join Our Team
Join Nedbanks Personal Direct Interface Acceptance team and play a critical role in shaping the future of Home Loans product innovation and noninterest revenue growth.As a Senior Product Manager youll lead complex product portfolios endtoend from strategy and governance to optimisation and innovation while influencing senior stakeholders and managing managers in a highly regulated Agile role offers the opportunity to drive meaningful impact at scale embed worldclass client experiences and contribute to Nedbanks transformation agenda while working within a collaborative forwardthinking culture that values innovation accountability and continuous improvement.
Job Responsibilities
- Build and maintain effective working relationships.
- Build strong stakeholder relationships by providing advice on credit processes policies documentation and system enhancement.
- Ensure clients expectations are met to the required standards.
- Audit staff performance in line with client and operational standards.
- Ensure efficient work ethic and achievement of Business Unit strategies and goals.
- Draft and present monthly business reports to stakeholders.
- Compile and analyze reports from direct reports in accordance with findings trend analysis and risk indicators.
- Ensure team transformational targets are met during recruitment retention and training process and using preferred suppliers.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives business strategy and CSI.
- Develop and implement action plans to address issues raised in culture surveys.
- Create a client service culture. Support implementation of business optimization improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
- Identify and drive development and implementation of solutions.
- Conduct on-the-job training counselling and coaching.
- Identify staff performance gaps from assessment evaluations and analyze performance data.
- Adhere to the terms and conditions of employment.
- Ensure service level agreements are achieved and maintained.
- Maintain and update QA policies and procedures.
- Enhance policies and procedures by reviewing and recommending submissions to the business.
- Support decision making by gathering and analyzing information from different sources.
Technical Skills Required
- Product ownership and product management
- Critical thinking
- Problem solving
- Prioritisation
- SAFE Agile
- Business cases
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Minimum:
- Bachelors Degree / Advanced Diploma (NQF Level 7) in:
- Business Management
- Finance
- Information Systems
- Economics
- Product or Project Management
Highly Advantageous / Ideal:
- Postgraduate Diploma (NQF Level 8) or equivalent in:
- Product Management
- Business Administration
- Finance
- Strategic Management
- SAFe Agile Product Management or equivalent certification
Minimum Experience Level
Minimum 5 years in:
- Senior Product Management roles
- Full product lifecycle ownership (strategy build governance optimisation)
Proven experience managing managers or senior professionals including:
- Performance management
- Coaching and capability building
- Delivery against strategic and transformation targets
Strong exposure to:
- SAFe / Agile delivery environments
- Business case development and NIR optimisation
- Risk governance and regulatory adherence
- Stakeholder engagement at senior and executive level
Technical / Professional Knowledge
- Communication Strategies
- Diversity management
- Employee training/development
- Governance Risk and Controls
- Principles of project management
- Relevant regulatory knowledge
- Stakeholder management
- Strategic planning
- Management information and reporting principles tools and mechanisms
- Client Service Management
Behavioural Competencies
- Customer Focus
- Initiating Action
- Innovation
- Business Acumen
- Continuous Improvement
- Motivating the Sales Team
Please contact the Nedbank Recruiting Team at
Required Experience:
Senior IC
About Company
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