FINANCE OPERATIONS-OTC-Senior

About the job

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all

Job Purpose

This role is responsible to manage sales order operations across multiple business units ensuring accurate sales order creation timely submission and coordination with Finance Operations Marketing and other internal teams. The role supports the overall OrdertoCash (O2C) cycle by validating sales order data maintaining documentation resolving discrepancies and ensuring compliance with contractual and process requirements.

Responsibilities:

Sales order Operations And Billing support

• Manage billing activities for cargo passenger services apron transport security services and other adhoc billing requirements by validating service data and creating accurate sales orders in SAP.
• Review shipment flight operational and marketing inputs to ensure correct material codes quantities and rates are applied.
• Generate sales order numbers and share relevant supporting documents with the Finance Accounts Receivable (AR) team for timely invoicing and collections.
• Track and resolve billing discrepancies by coordinating with Operations Marketing Finance and other internal teams.
• Review and submit rental invoices data in SAP.
• Validate contract rates cross-check invoice details and ensure timely submission to Finance AP for payment processing.
• Address exceptions and coordinate with SSSG teams to resolve rate or data inconsistencies.

Coordination & Stakeholder Management

• Work closely with Marketing and Operations teams to ensure the latest rate cards service quantities and billing inputs are correctly reflected in the system.
• Collaborate with the Finance AR and AP teams for invoice submissions clarifications and query handling.
• Support internal governance by maintaining process accuracy and ensuring smooth monthend closure with minimal backlog.

Process Management And Reporting

• Maintain billing trackers working files and service-wise data logs to support reporting and audit requirements.
• Update process documentation checklists and SOPs to reflect current business practices.
• Identify gaps propose improvements and support automation or efficiency initiatives that enhance billing accuracy and turnaround time.
• Participate in system changes testing activities (UAT) and implementation of new tools/features related to billing processes.

• Strong understanding of core OrdertoCash (O2C) processes especially billing sales order creation and AR coordination.
• Working knowledge of SAP (preferred) and comfort with navigating service codes quantities rate structures and sales order modules.
• Good understanding of finance processes such as billing validation invoice submission and dispute resolution.
• Proficiency in MS Excel (lookups pivots data validation) and ability to prepare basic reports or trackers.
• Ability to analyse data spot inconsistencies and resolve billing-related issues effectively.
• Strong communication and stakeholder management skills to coordinate with crossfunctional teams.
• Organized detailoriented and able to work independently with minimal supervision

Qualifications And Experience

• Bachelors degree in Commerce Finance Accounting or a related field ( Finance preferred).
• 26 years of experience in billing sales order processing or OrdertoCash operationspreferably in a servicebased or aviation/logistics environment.
• Experience working with SAP or similar ERP systems is required.
• Ability to manage monthend timelines and handle peak-period workloads when needed.
• Comfortable working with global or crossfunctional stakeholders.
• This role requires working from the office throughout the week and requires the candidate to operate from our Bengaluru location on all working days