German Airline Reservation Agent in Malta

Launch Your Career as an Airline Reservation Agent

Are you passionate about travel and enjoy helping others Join the aviation industry as an Airline Reservation Agent where youll support travelers worldwide while building experience in a dynamic international environment.

Role Overview:

As an Airline Reservation Agent youll act as a key contact for passengers assisting with bookings flight changes cancellations and airline policies across channels such as phone chat email and social media. Youll help customers understand fare options and travel requirements ensuring a smooth and hassle-free journey. Youll receive full training and ongoing support within a collaborative customer-focused team.

Key Responsibilities:

• Deliver professional and friendly support via phone chat email and social media
• Manage bookings changes and cancellations efficiently
• Explain fare rules baggage policies and travel requirements clearly
• Assist passengers with check-in boarding and general travel questions
• Offer tailored recommendations based on customer needs
• Resolve issues by coordinating with internal teams when needed
• Accurately document customer interactions and outcomes
• Stay up to date with airline policies promotions and industry updates

Requirements:

• Language Skills: Fluent in German (C1/C2 level) and English (B2 level)
• Eligibility: EU citizenship or valid Maltese residency card
• Skills: Strong analytical creative and communication abilities
• Mindset: Professional detail-oriented proactive and eager to learn and grow in the Travel field

Why Join Us:

• Attractive Salary: We offer a salary that reflects your skills and commitment
• Language Bonus: Receive an additional bonus for your proficiency in Italian
• Performance Bonus: Earn extra rewards based on your individual success
• Health and Life Insurance: Enjoy comprehensive coverage for your well-being

• Onsite Work: Engage and grow in a collaborative office environment

Ready to take off with the International Airline Support Project Apply today and well reach out to you soon!