Strategic Partner Manager
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Job Location:
Santa Barbara County, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
ABOUT ARTERA
Our Mission:Make healthcare #1 in customer service.
What We Deliver:
Our Impact:Trusted by 1000 provider organizations including specialty groups FQHCs large IDNs and federal agencies engaging 100 million patients annually.Hear from our CEO Guillaume de Zwirek about why we are standing at the edge of the biggest technological shift in healthcares history!
Our award-winning culture: Our award-winning culture: Since founding in 2015 Artera has consistently been recognized for its innovative technology business growth and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (); Deloitte Technology Fast 500 (); Built In Best Companies to Work For ( 2026). Artera has also been recognized by Forbes as one of Americas Best Startup Employers Newsweek as one of the Worlds Best Digital Health Companies and named one of the top 44 Startups to Bet your Career on in 2024 by Business Insider.
Applicants must be currently authorized and have the ability to provide proof of full-time long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.
ABOUT THE OPPORTUNITY
Artera is seeking a Strategic Partner Manager who will own the full portfolio of Arteras strategic vendor and integration partner relationships. The job is to transform Artera from a customer to a strategic priority for every vendor and partner we depend on and to professionalize how we manage scale and deliver value for customers from our partner ecosystem.
Arteras platform sits at the center of a complex web of technology partners EHR CPaaS cloud infrastructure integration middleware and partner ecosystem its partner ecosystem alone 60 HCIT SaaS vendors work with Artera to deliver patient communications for shared customers on its messaging rails. Today these relationships are managed across multiple people with no single point of accountability. That changes with this role.
This is a hands-on externally facing role reporting to the Chief Product & Strategy Officer. You will work cross-functionally with Product Integration Engineering Sales Delivery and Corporate Strategy but the relationships and outcomes are yours.
Responsibilities
- Strategic Partnerships: Manage and scale high-value relationships across EHR CPaaS cloud infrastructure and marketplace categories; maintain direct vendor leadership access to bypass standard support queues.
- Technical Bridge: Oversee the integrity and performance of all external technical integrations in partnership with internal stakeholders.
- Interoperability Management: Direct technical relationships with interoperability and EHR vendors to ensure seamless reliable data flow.
- Ecosystem Operations: Scale marketplace onboarding by developing a standardized Partner Playbook reducing internal stakeholder manual involvement.
- Cross-Functional Leadership: Drive complex programs with internal and external stakeholders managing end-to-end execution from joint planning to executive reporting.
Requirements
- Experience: 48 years in partner management technical program management solutions / implementations or a comparable role
- Industry Experience: Working knowledge of the U.S. healthcare IT ecosystem EHRs middleware point solutions patient engagement
- Strategic Relationship Experience: Experience working with integration vendors EHRs and/or interoperability programs
- Technical Proficiency: Familiarity with API-based integrations and third-party systems
- Operational Intelligence: Strong project management experience ability to manage multiple workstreams and drive end-to-end execution across stakeholders simultaneously
Bonus
- Familiarity with HL7/FHIR and healthcare integration standards
- Background in enterprise SaaS and/or digital health
- Track record of structuring and negotiating partnership agreements
- Prior experience working at or with telecom and/or EHR vendors
$98000 - $135000 a year
The compensation for this role will be based on level of experience and the geographic tier in which you are located. This position also comes with equity and a variety of benefits.
OUR APPROACH TO WORK LOCATION
Artera has hybrid office locations in Santa Barbara CA and Philadelphia (Wayne) PA where team members typically come in three days a week. Specific frequency can vary depending on your teams needs manager expectations and/or role responsibilities.
In addition to our U.S. office locations we are intentionally building geographically concentrated teams in several key metropolitan areas which we call our Hiring Hubs. We are currently hiring remote candidates located within the following hiring hubs:
- Boston Metro Area MA
- Chicago Metro Area IL
- Denver Metro Area CO
- Kansas City Metro Area (KS/MO)
- Los Angeles Metro Area CA
- San Francisco / Bay Area CA
- Seattle Metro Area WA
This hub-based modelhelps us cultivate strong local connections and team cohesion even in a distributed environment.
To be eligible for employment at Artera candidates must reside in one of our hybrid office cities or one of the designated hiring hubs. Specific roles may call out location preferences when relevant.
As our hubs grow we may establish local offices to further enhance in-person connection and collaboration. While there are no current plans in place should an office open in your area we anticipate implementing a hybrid model. Any future attendance expectations would be developed thoughtfully considering factors like typical commute times and access to public transit to ensure they are fair and practical for the local team.
WORKING AT ARTERA
Company benefits- Full health benefits (medical dental and vision) flexible spending accounts company paid life insurance company paid short-term & long-term disability company equity voluntary benefits 401(k) and more!
Career development- Manager development cohorts employee development funds
Generous time off- Company holidays Winter & Summer break and flexible time off
Employee Resource Groups (ERGs)- We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT
Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs job requirements and individual qualifications. All candidates are considered without regard to race color religion gender sexual orientation gender identity national origin age disability genetics protected veteran status or any other protected status.
In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation please reach out to emailprotected.
DATA PRIVACY
Artera values your privacy. By submitting your application you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our.
SECURITY REQUIREMENTS
All employees are responsible for protecting the confidentiality integrity and availability of the organizations systems and data including safeguarding Arteras sensitive information such as Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies regulatory requirements and applicable standards and frameworks by implementing safeguards monitoring for threats reporting incidents and addressing data handling risks or breaches.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
About Company
Streamline care, automate workflows, and improve access with a secure patient communication platform built for federal healthcare—powered by Artera Harmony.
