Senior Activation (Mekari Talenta)

Jakarta - Indonesia

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Mekari is Indonesias no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutionsincluding Mekari Jurnal Mekari Talenta Mekari Qontak and Mekari Flex we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10 years of journey we have reached over 1 Million platform users and were not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesias software standard.

Job Description:

Assist client to setup applications appropriate with clients requirements
Provide consultancy for a client about best practice HRIS Payroll etc
Assist Junior Activation Specialist for technical issue / explanation about Talenta System
Support and give problem-solving to clients
Gather client requirements and implement the system
Report to the manager about client needs and problems regularly

Requirements:

Candidate must possess at least a Bachelors Degree Information Technology Accounting Human Resource Management or equivalent
At least 2 year(s) of working experience handling Payroll or having experience in HRIS company
Required skill(s): Knowledgeable of Payroll software TAX BPJS Overtime and the other Payroll component are related is added value
Understand HRM Concepts
Good analysis
Comfortable with numbers and meeting clients
Fast learner and independent
Having good interpersonal and teamwork skill
Able to work under pressure
Prior experience in Customer Success or equivalent history of increasing customer satisfaction adoption and retention
Process-driven empathetic and a great communicator
Excellent problem-solving abilities and consultative skills
Loves working with clients and thrives on customer satisfaction and loyalty
Ability to work collaboratively with technical and non-technical teams
Outstanding communication and presentation skills; ability to present to C-level executives
Diplomacy tact and poise under pressure when working through customer issues
Strong team player but still a self-starter
Thrives in a multi-tasking environment and can adjust priorities on-the-fly

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days we will keep your resume on file in case a relevant opportunity opens up.

Dont forget to check our Recruitment FAQ at or to find the answers to commonly asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!

Required Experience:

Senior IC

Job Description:

Assist client to setup applications appropriate with clients requirements
Provide consultancy for a client about best practice HRIS Payroll etc
Assist Junior Activation Specialist for technical issue / explanation about Talenta System
Support and give problem-solving to clients
Gather client requirements and implement the system
Report to the manager about client needs and problems regularly

Requirements:

Candidate must possess at least a Bachelors Degree Information Technology Accounting Human Resource Management or equivalent
At least 2 year(s) of working experience handling Payroll or having experience in HRIS company
Required skill(s): Knowledgeable of Payroll software TAX BPJS Overtime and the other Payroll component are related is added value
Understand HRM Concepts
Good analysis
Comfortable with numbers and meeting clients
Fast learner and independent
Having good interpersonal and teamwork skill
Able to work under pressure
Prior experience in Customer Success or equivalent history of increasing customer satisfaction adoption and retention
Process-driven empathetic and a great communicator
Excellent problem-solving abilities and consultative skills
Loves working with clients and thrives on customer satisfaction and loyalty
Ability to work collaboratively with technical and non-technical teams
Outstanding communication and presentation skills; ability to present to C-level executives
Diplomacy tact and poise under pressure when working through customer issues
Strong team player but still a self-starter
Thrives in a multi-tasking environment and can adjust priorities on-the-fly