Services Senior Team leader Service Delivery Management
Job Summary
Senior Team leader - Service Delivery Management
Are you passionate about Service Delivery and owning wingtowing project execution delivering on time and within budget managing customer partnerships and driving financial operational and HSE excellence across the project lifecycle
Do you thrive in leading complex operations managing customer and financial outcomes mitigating risks and partnering with crossfunctional teams to drive profitable growth and operational excellence
Partner with the best
Baker Hughes stands as a leading global energytechnology company delivering innovative solutions that make energy safer cleaner and more efficient across the entire value chain. Operating in more than 120 countries the company blends deep industrial expertise with advanced engineering and digital technologies to support energy production transformation and decarbonization. With over a century of heritage Baker Hughes partners with customers in oil and gas industrial sectors and emerging energy markets to accelerate progress toward a more sustainable energy future
Fuel your passion
The Senior Team leader - Service Delivery Management provides leadership for project fulfilment within the Baker Hughes Subsea Systems Services & Offshore business across Indonesia The role is accountable for endtoend operations and project delivery including schedule adherence financial performance risk management contract execution and customer satisfaction throughout the life of field.
As Senior Team leader - Service Delivery Management you will be responsible for:
- Serve as the primary point of contact for key customers across technical operations service delivery financial quality and execution matters.
- Lead endtoend project and service delivery from project award through execution installation and commissioning ensuring on-time delivery within scope and within approved budgets.
- Act as the single point of accountability for wingtowing project execution across Baker Hughes and the customer interface.
- Build and sustain strong customer and stakeholder relationships to drive satisfaction trust and repeat business.
- Identify assess and mitigate commercial technical and execution risks while ensuring compliance with contractual regulatory and company requirements.
- Own overall project performance including schedule adherence quality technical execution and financial results.
- Develop execute and maintain detailed project delivery and execution plans in collaboration with crossfunctional support teams.
- Manage contract financial performance including cost control invoicing cash collection claims variations and margin improvement.
- Promote a culture of excellence in HSE quality compliance customer service accountability and high performance aligned with Baker Hughes values.
To be successful in this role you will:
- Bachelors degree in Engineering Project Management Business or a related field.
- Strong experience in subsea operations and service delivery with ownership of schedule quality technical execution and financial performance.
- Detailed technical knowledge of subsea equipment particularly subsea wellheads.
- Proven ability to manage customer relationships and act as a primary interface in a matrix crossfunctional environment.
- Solid understanding of contract commercial and financial management including cost control cash flow and risk mitigation.
- Demonstrated leadership communication and problemsolving skills with a strong commitment to HSE quality compliance and continuous improvement.
Work in a way that works for you
A flexible working arrangement including remote work is supported based on customer engagements and project needs. Business and project priorities will take precedence to maintain the high level of commitment expected at Baker Hughes.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
Required Experience:
Senior IC
About Company
Baker Hughes (NYSE: BKR) is an energy technology company that provides solutions for energy and industrial customers worldwide. Built on a century of experience and with operations in over 120 countries, our innovative technologies and services are taking energy forward – making it sa ... View more