Manager, Platform Engineering

The Manager Platform Engineering role is responsible for guiding a team of platform engineers who design build and operate the infrastructure that underpins QTS data center technology platforms. This role sits at the intersection of infrastructure automation Kubernetes and operational reliability and focuses on execution team development and cross-functional delivery

This manager will inherit an established Platform Engineering function that delivers consumable infrastructure (VMware Kubernetes observability automation) for new and existing data centers while supporting strategic initiatives such as cloud-native migration telemetry platforms (QTaC) and large-scale lifecycle refreshes. The role reports into senior technology leadership and partners closely with Facilities Operations (FacOps) Systems Engineering Network Engineering and Security teams.

RESPONSIBILITIES other duties may be assigned.

• Directly manage a team of Platform Engineers providing clear priorities technical context and day to day support.
• Foster a culture of ownership documentation operational excellence and continuous improvement.
• Translate high level strategy and roadmaps into clear achievable work for engineers.
• Serve as an escalation point for technical and delivery issues while reinforcing engineer ownership of solutions.
• Oversee delivery and operation of consumable infrastructure platforms including VMware ESXi/vSAN public cloud platforms (AWS and Azure including compute container and supporting services) Kubernetes platforms (Rancher RKE2 SLE Micro) and core observability tooling.
• Ensure platform readiness for new data center builds across the portfolio.
• Own lifecycle management activities such as hardware refreshes cloud platform upgrades and service deprecations cluster upgrades EOL migrations and capacity planning across on prem and public cloud environments.
• Champion Infrastructure as Code (IaC) and GitOps practices using Ansible Jenkins Helm and Git based workflows.
• Own the operational lifecycle of public cloud platforms including account/subscription structure baseline architecture security guardrails cost visibility and platform reliability.
• Ensure repeatable documented build processes for Windows Linux and Kubernetes environments.
• Drive platform consistency and standards across sites while accommodating site specific requirements.
• Partner closely with Facilities Operations Systems Engineering Network Engineering and Security teams to align capacity access and delivery timelines.
• Communicate clearly with leadership and project stakeholders on status risks and dependencies.
• Translate hybrid infrastructure strategy into actionable platform capabilities spanning on prem data centers and public cloud environments.

BASIC QUALIFICATIONS

• 5 years of experience in infrastructure platform engineering SRE or adjacent technical roles.
• Strong foundational understanding of virtualization Kubernetes and server platforms.
• Prior experience as a senior engineer technical lead or informal team lead.
• Experience supporting production environments with uptime and operational accountability.
• Ability to clearly communicate technical concepts in both written and verbal form.

PREFERRED QUALIFICATIONS

• Experience leading and managing systems engineers.
• Experience operating large scale on prem or data center centric platforms.
• Hands on exposure to automation Git based workflows and infrastructure standardization efforts.
• Experience owning or operating public cloud platforms (e.g. AWS EC2/EKS Azure VMSS/AKS) in a production environment.
• Experience working in environments with frequent parallel initiatives and evolving priorities.
• Familiarity with cross functional delivery models involving Facilities Network and Security teams.

KNOWLEDGE SKILLS AND ABILITIES

• Working knowledge of modern infrastructure platforms including VMware ESXi/vSAN public cloud infrastructure (AWS and Azure) Kubernetes clusters Linux and Windows systems.
• Understanding of automation and configuration management concepts (e.g. Ansible scripting CI/CD pipelines).
• Ability to apply Infrastructure as Code and GitOps practices consistently across on prem and public cloud platforms.
• Familiarity with observability concepts such as metrics logs alerting and operational telemetry.
• Strong prioritization and decision making skills in complex operational environments.
• Ability to lead without micromanaging and to build trust with highly autonomous engineers.
• Systems thinking mindset; understands how changes impact platforms sites and downstream teams.
• Incident and problem management orientation with an emphasis on root cause analysis and prevention.
• Documentation first approach to standards runbooks and operational procedures.
• Comfort operating with ambiguity while balancing delivery pressure and long term platform health.

TOTAL REWARDS

• This role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program and other company benefits.
• This position is equity eligible.

SKILLS (FROM SKILLS LIBRARY)

• VMware vSphere
• Windows Server
• AWS
• Azure
• Observability
• Linux
• DevOps
• CI/CD
• IaC
• Ansible
• Kubernetes
• Git
• Basic Networking
• Python
• Active Directory
• Agile Methodology
• MQTT
• Docker
• REST API

We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

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