Client Experience Specialist Front Desk

Are you someone who takes pride in creating a great first impression

Were looking for a professional organized and customer-focused individualto join our team as a Client Experience Specialist. This role is essential to delivering the level of hospitality and attention to detail our guests expect.

This position goes beyond a traditional front desk roleyoull play a key part inkeeping the dealership running smoothly while ensuring every guest feels welcomed and taken care of.

What Youll Do

Guest Experience & Front Desk

• Greet every guest promptly with a warm professional approach
• Answer and manage incoming calls efficiently and accurately
• Direct clients to the appropriate department or team member
• Maintain a clean organized and polished front desk area at all times

Hospitality & Showroom Experience

• Maintain and refresh the guest lounge and coffee/snack areas throughout the day
• Ensure all hospitality areas are clean stocked and presentable
• Help create a comfortable high-end environment for every visitor

Administrative Support

• Assist with daily operational tasks across departments
• Accurately log and track key dealership items and activity
• Support internal systems and basic data entry tasks

Team Support

• Work closely with sales and service teams to help ensure a smooth customer experience
• Assist with follow-ups and internal communication when needed

What Were Looking For

• Strong customer service or hospitality experience (retail restaurant hotel etc.)
• Professional appearance and communication skills
• Highly organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Positive attitude and team-first mindset

Why This Role is a Great Opportunity

• Be the face of a luxury customer-focused dealership
• Gain experience across multiple departments (sales service operations)
• Clear path for growth within the organization
• Stable schedule and supportive team environment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.