Operations Manager (Security)
Johannesburg - South Africa
Department:
Job Summary
Duties & Responsibilities
Minimum Requirements
- Prepare and distribute monthly rosters by the 12th ensuring all guards receive and follow them.
- Manage roster changes personnel updates and ensure accurate records on the system.
- Control staffing levels deployments and overtime in line with contractual requirements.
- Conduct daily site visits (minimum of three) and submit monthly site visit reports.
- Ensure all site documentation (SOPs risk assessments job descriptions) is up to date and available.
- Oversee incident management including reporting to clients within required timeframes.
- Maintain control room operations communication and equipment functionality.
- Manage uniforms equipment firearms and ensure compliance with safety and legal standards.
- Lead develop and discipline staff while ensuring training performance and wellbeing are maintained.
- Manage client relationships reporting financial performance compliance and operational efficiency.
Minimum Requirements
- Matric
- Qualification in security management emergency management business management/operations management or related field (advantageous)
- Grade A PSIRA Certificate
- 5 years experience in the security industry
- Knowledge of operating systems such as online intelligence IR / HR and strong knowledge of devising and implementing operational procedures.
- Excellent communication and customer service skills
- Computer skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Own transport
- Clear criminal record
Required Experience:
Manager
About Company
We form strategic partnerships with our clients to integrate people, places, processes, and tech for facilities management, cleaning solutions, and more.