Service Delivery Manager

Trigent Software Private Limited

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

12 years of IT experience with 3 years of working in a playing role as Service Delivery Manager for large customer.

A fair degree of technical understanding of Data Engineering based Programs and Analytics
concepts involving Cloud based ETL BI-based programs preferably in Azure platform.

Experience in various SDM areas including Service Management Incident tracking Service Management RCA Problem management change man.

Experience in Managing Prod environment incident / ticket management problem solution ensuring that systems procedures and methodologies are in place to support outstanding service delivery & process management on Service Management.

Proficiency in leading both physical and virtual teams along with 3rd party vendors exceptional knowledge in Agile delivery principle solid resource planning and problem-solving skills.

Good understanding of DevOps tools/practices monitoring tools and automation suites

A fair degree of technical understanding of Data Engineering based Programs and Analytics concepts involving on-prem / Cloud based ETL & BI-based programs.

Excellent interpersonal skills and communication skills.

12 years of IT experience with 3 years of working in a playing role as Service Delivery Manager for large customer. A fair degree of technical understanding of Data Engineering based Programs and Analytics concepts involving Cloud based ETL BI-based programs preferably in Azure platform. Experience ...