Assistant Manager
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
In this role you will:
- Oversee the smooth and efficient daily operation of the Front Desk
- Deliver exceptional customer service and handle guest needs and concerns with professionalism and care
- Supervise support and motivate team members to meet brand service standards and procedures
- Communicate effectively with the General Manager on all aspects of guest services and operations
- Manage shift handovers to ensure continuity and clarity across the team
- Manage Accounts Receivable ensuring timely follow-up and accuracy
- Assist with rostering balancing operational needs with labour efficiency
- Complete regular stocktakes and monitor inventory levels
- Provide support with end of month processes reporting and administration
Qualifications :
- Previous experience in an Assistant Manager or similar leadership role
- A genuine passion for customer service and creating memorable guest experiences
- Ability to multitask in a fast-paced environment
- Strong problem-solving skills with a proactive mindset
- Confident leadership style with a hands-on approach
- Strong communication and organisational skills
- Experience with Opera Cloud (desirable but not essential)
Additional Information :
- Overnight availability is required for this role
- On-site living options are available
- Access to the Accor Heartist Benefits Card offering discounted accommodation and food & beverage worldwide
- Ongoing learning and development through the Learn Your Way Academy
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
