Virtual Assistant (AO-13858)

This is a remote position.

ABOUT ACCESS OFFSHORING:

We specialise in providing Australian businesses with experience and qualified professionals based in the Philippines. Not only does our team of recruiters have extensive experience in sourcing and recruiting offshore talent we also help Australian businesses implement best practice when it comes to building an offshore team.

ABOUT THE CLIENT:

Our client is an Australian-based finance and advisory firm that focuses on helping small to medium-sized businesses access tailored funding solutions and improve their financial performance.

JOB SUMMARY:

We are seeking a proactive and reliable Virtual Assistant to support our business across administrative tasks customer communication and light sales and marketing activities. This role is ideal for someone highly organised detail-oriented and comfortable working across multiple functions.

KEY RESPONSIBILITIES:

1. Administrative & Data Management

• Manage inboxes respond to emails and organise communications
  

• Maintain and update CRM systems with accurate customer data
  

• Perform digital filing document preparation and data entry tasks
  

• Handle basic phone calls and follow-ups as required
  

2. Sales & Customer Support

• Conduct outbound calls for lead follow-ups appointment setting and collections
  

• Support the sales process by scheduling meetings and maintaining pipeline updates
  

• Build and maintain positive relationships with clients and prospects
  

3. Digital Marketing Support (Light)

• Assist with basic marketing tasks such as social media posting and content scheduling
  

• Support brand promotion initiatives as needed
  

• Help maintain consistency across digital channels
  

Requirements

• Strong organisational and time management skills with the ability to prioritise tasks
  

• Excellent written and verbal English communication skills
  

• High attention to detail and accuracy in data management and documentation
  

• Confident using email platforms CRM systems and general business tools
  

• Ability to multitask and work independently in a remote environment
  

• Comfortable making outbound calls for sales follow-ups and collections
  

• Basic understanding of digital marketing and social media platforms (desirable)
  

• Experience in a Virtual Assistant Administrative Customer Service or similar role (12 years preferred)
  
  

Benefits

• Australian clients and Australian hours (giving you great experience and an early finish!)
  
• Work from Home Allowance
  
• HMO for you AND a dependent
  
• 20 Days Annual Leave and 5 Days Sick Leave
  
• Government Statutory Benefits
  
• 13th Month Pay
  
• Computer Equipment
  
• Opportunities for growth
  
• And of course a competitive salary