Claims Coordinator

Why join us

Muuto is rooted in the Scandinavian design tradition characterized by enduring aesthetics functionality craftsmanship and an honest expression. By expanding this heritage with forward-looking materials techniques and bold creative thinking our ambition is to deliver new perspectives on Scandinavian design.

We are looking for a Claims Coordinator to strengthen our Claims Department which is part of Sales Support & Customer Care starting as soon as possible.

Claims Coordinator

As a Claims Coordinator you will be responsible for handling claims from our retail and contract partners across the globe. You will play a key role in ensuring a consistent fair and solution-oriented claims process while supporting the daily operations of the department.

You will work closely with internal stakeholders across logistics product teams & sales ensuring that claims are handled efficiently and professionally.

Your responsibilities

• Evaluating claims based on collected data and documentation

• Handling communication with customers and internal stakeholders

• Raising orders replacements and credit notes

• Maintaining and improving internal guidelines and processes

• Ensuring consistent and structured case handling

• Ad hoc administrative tasks

Your profile

• You are mature and bring a professional and calm approach to your work

• You have a strong sense of ownership and a can do attitude

• You are able to work independently and make balanced decisions

• You bring a calm pragmatic and solution-driven approach to all customer interactions

• You bring a curious and investigative mindset focused on understanding and documenting the cause behind each case

• You are a whiz in systems and comfortable bouncing between different IT systems

• You have strong communication skills and are fluent in English (written and oral)

• Experience within the furniture industry is an advantage but not a requirement the right attitude and mindset are what matter most

• Bonus if you are fluent in German or Danish

What we offer

• Full time job - 37 hours a week with the opportunity to work from home 1 day a week

• A great work environment characterized by entrepreneurial spirit openness responsibility and a sympathetic team-minded approach to problem-solving

• Insight in the furniture industry and a general business understanding

• Fun and energetic office with many social events to hang out with colleagues (Company Parties Department Dinners etc)

You will be working out of our office in Østergade 36 Copenhagen K.

Start date: as soon as possible.

Who We Hire

At Muuto our mission is to deliver new perspectives on Scandinavian are aninternational teamof ambitious and passionate people-alldriven by the desire to expandon the Scandinavian design traditionwith a forward-looking creativeand honestapproach. We are lookingfor qualified applicants representing a wide range of backgrounds and abilities who share this same who wishto actively contributeand bring their opinion to the table. Individuals whowould like to bring a wealthofnew perspectives to our company.

That is why we are always keen to hear from talented peoplewho wish to join our company -regardless of gender identity age sexual orientation ethnicity racial identity religious beliefanddisability status. We arecommitted to equal opportunity employment.

To learn more about Muuto our products and designers please visit

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .