Sales Coordinator

• Copenhagen
• Hybrid

Job Description

Do you enjoy creating structure supporting customers and helping sales teams move things forward in the right way As Sales Coordinator at GlobalConnect you will play an important role in our Danish sales setup supporting customer requests internal coordination and smooth handovers between sales and delivery.

This is a permanent role based in Copenhagen and a good opportunity for someone who wants to grow within sales support customer coordination and sales.

What you need to succeed

• Experience from sales support sales coordination customer service order administration or a similar coordinating role.
• Good system skills including experience working in CRM D365 or similar business systems.
• Strong Excel and Microsoft Office skills.
• Professional working proficiency in Danish and English both written and spoken.

About the role and the team

You will join our Nordic Sales Support team which will consist of 7 people with this hire. The team supports different countries and in Denmark you will be one of two colleagues handling customer enquiries and supporting the Danish Sales organisation in Copenhagen.

In this role you will work closely with Account Managers and internal teams to make sure customer and sales requests are handled correctly. You will help create structure in daily workflows support order-related coordination and learn how GlobalConnect works with systems pricing models and customer processes.

This would be great if you enjoy creating customer value and excellent support. Its an interesting and complex business and the team is currently working to improve their way of working and plan to extend to an true pan-nordic way of working in the future. If you like to be part of positive improvements creating better collaboration and building new smarter ways to work - this is a great opportunity!

What youll be working on

• Handling and organising incoming customer and sales requests in CRM Outlook and Excel.
• Supporting Carriers sales organisation with customer-related sales coordination tasks.
• Coordinating price requests and changes to existing customer solutions.
• Preparing or supporting internal order handovers after a sale or customer request.
• Involving the right internal teams when needed such as quoting order delivery or complex solutions.
• Clarifying incomplete requests and escalating to the sales organisation when the request falls outside Sales Supports responsibility.

Who we are looking for

We are looking for someone who is structured service-minded and comfortable working close to both sales and operations. You do not need to come from a senior role but you should have some relevant experience from a role where you coordinated tasks handled requests and used CRM systems in your daily work.

You are comfortable asking questions setting clear expectations and following up until tasks are completed. Experience from telecom IT infrastructure connectivity or another technical B2B environment is an advantage but not a requirement. What matters most is that you are curious organised and motivated to learn our products systems and ways of working.

After 6 months success in this role means that you have learned our ways of working pricing models and key systems and that you know when to handle requests independently and when to escalate to a Key Account Manager.

Does this sound like you If so we would love to hear from you.

Our recruitment process

1. Talent Acquisition Screen
2. Hiring Manager interview
3. Personality and ability tests feedback and discussion with Talent Acquisition
4. Case interview with Hiring Manager and peer/stakeholder
5. References

This is a role for someone who wants to build a strong foundation in sales coordination while contributing to a clearer and more effective support setup in Denmark.

No need for a personal letter just send us your CV or LinkedIn profile.

Join us and be part of the transformation in the most exciting company within critical digital infrastructure in Northern Europe! Apply today!

Practical Information

This is a permanent position based in Copenhagen.

For this role we are only considering candidates who are already based in Denmark and have the right to work there. We do not offer relocation support or work visa sponsorship for this position.