Help Desk Technician with Active Secret Clearance Onsite in El Paso
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Job Location:
El Paso, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
7 days ago
Vacancies:
1 Vacancy
Job Summary
100% Onsite in El Paso TX
Active Secret Clearance is required
Required Certifications (Must be current):
CompTIA Security
CompTIA A
Windows Computing Environment Certification (Windows 10/11 or equivalent)
Microsoft Certification (Windows 10 or similar)
Overview:
Active Secret Clearance is required
Required Certifications (Must be current):
CompTIA Security
CompTIA A
Windows Computing Environment Certification (Windows 10/11 or equivalent)
Microsoft Certification (Windows 10 or similar)
Overview:
We are seeking a Help Desk Technician to provide hands-on IT support in afederal client environment. This is a great opportunity for someone who enjoys problem-solving user interaction and working in a structured mission-focused setting.
What Youll Do:
- Provide Tier I/II support for end users
- Troubleshoot issues with:
- Windows desktops and laptops
- Microsoft Office applications
- Network connectivity and peripherals
- Respond to tickets via phone email and in person
- Install configure and maintain hardware/software
- Support user onboarding and system setup
- Escalate complex issues as needed
Required Qualifications:
- ActiveSecret Clearance
- 25 years of IT support experience
- Strong communication and customer service skills
- Experience supporting Windows-based environments
Required Experience:
Manager
About Company
Big Data, Cloud Computing, remote work solutions, analytics, and more! We are a team of expert engineers designing custom solutions for your business needs.
