Identity Analyst

Identity Analyst
Calgary AB Hybrid Contract (1 Month High chances of Extension)

Pay Rate: $55 $65/hour

About the Role

The Identity Analyst will support enterprise Identity and Access Management (IAM) initiatives by assessing current processes improving workflows and implementing best practices. This role requires a strong problem-solver who can translate technical access controls into business-friendly actions while collaborating with cross-functional teams.

You will work closely with the Enterprise Identity & Application Security team to enhance access management processes support operational requests and promote secure identity practices across the organization.

Key Responsibilities

• Assess and improve Identity and Access Management (IAM) processes and workflows
• Partner with the Enterprise Identity & Application Security team to implement best practices
• Act as a key liaison between technical teams and business stakeholders
• Manage high-volume access requests using ServiceNow with accuracy and efficiency
• Promote secure access management practices across the organization
• Automate directory changes in Active Directory using PowerShell
• Troubleshoot identity and access-related issues and provide timely resolution
• Participate in after-hours on-call rotation as required

What Youll Need

• Minimum 1 year of experience in an IT enterprise environment
• Hands-on experience with Microsoft Active Directory
• Experience using ServiceNow and familiarity with ITIL v4 practices
• Strong written and verbal communication skills
• Proven ability to translate technical requirements into business terms
• Strong troubleshooting and problem-solving skills

Nice to Have

• Experience improving and mapping business processes
• Familiarity with Windows macOS and Linux environments
• Experience with Python Shell scripting or APIs for IAM automation

Compensation

The hourly rate for this position is $55 $65/hour based on experience and qualifications.

Vacancy Status

This posting is for an existing 1-month contract position with strong potential for extension.

Use of Artificial Intelligence

No artificial intelligence (AI) is used in the screening assessment or selection of candidates. All applications are reviewed by our recruitment team.

Equal Opportunity

emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background and our hiring process is based solely on skills experience and qualifications relevant to the role.