IT & Workplace Operations Executive

We Are Team Rocket is a marketing technology company seeking a proactive individual to support and enhance our workplace operations and IT infrastructure ensuring seamless day-to-day functionality across the organization.

KEY RESPONSIBILITIES

1. IT Management

• Handle all office software and hardware requirements.
• Assess IT equipment needs based on priority issue and the best possible solution.
• Manage IT equipment purchases by obtaining a minimum of 3 quotations before procurement.
• Research and identify effective IT solutions for technical issues (e.g. network compatibility system limitations).
• Proactively forecast future IT requirements and potential issues.
• Ensure quick resolution of IT problems to minimize operational and efficiency loss.
• Maintain uninterrupted office Wi-Fi and coordinate with the internet service provider (ISP) when needed.

2. Workplace Administration

• Manage day-to-day office maintenance and asset upkeep.
• Handle repairs and replacements (lights electrical fittings furniture etc.) promptly.
• Coordinate with external service providers (electricians technicians AC repair teams).
• Oversee office upgrades and renovation initiatives in coordination with Finance and Administration ensuring projects are delivered on time within budget and aligned with workplace requirements.
• Ensure all maintenance requirements are handled on time.
• Assess office needs (e.g. lighting workspace improvements) and take timely action based on priority and urgency.
• Replace or repair any damaged office items without delay.

3. Office Setup & Space Planning

• Understand and plan office furniture requirements (tables seating layout).
• Decide on appropriate sizes seating capacity and space utilization based on team needs.
• Ensure efficient use of office space and infrastructure.

4. Staff Welfare & Office Supplies

• Oversee the planning and management of monthly office supplies and essential workplace resources to ensure operational continuity.
• Support the coordination and execution of office events including planning logistics and overall experience.

5. Vendor & Purchase Management

• Maintain records of all office vendors and software purchases.
• Follow up with vendors for deliveries renewals and support.

6. Coordination & Reporting

• Work closely with the Finance and Operations teams.

After the training period report directly under the Finance function.