Back Office Sales Support
Cluj-Napoca - Romania
Job Summary
As Back Office Tier Business Operations you ensure professional execution of commercial and operational processes for directed Tier business enabling Front Office decisions through highquality data documentation and coordination.
Key Responsibilities
- You are a reliable partner for our Tier Sales Customer Account with responsibility upon the entire product life cycle from the acquisition phase (preparing Tier quotation including sample offers and commercial documentation coordinating signature processes quotation submission and PO confirmations) until the series business management (preparing customer letters for price changes and series cancellations maintaining pricing data).
- Your strength is coordination of logistic operations with the departments SCC and LOG taking care of customer packaging requirements logistic tracking SAP setup and EDI and you promptly communicate with the customer to satisfy any need for information.
- Your drive and innovate our process landscape defining and implementing a new standardized process framework to ensure consistent creation and maintenance of the mapping of directed tier business to the proper OEM customer in SAP for accurate reporting and pricing across all divisions.
- You support with document standardization on various processes and drive continuous improvement and automation aiming to improve accuracy efficiency and scalability
- Collaborate with crossfunctional stakeholders (Business Units Operations IT Logistics) to align requirements validate process changes and ensure successful adoption.
Qualifications :
Required Competencies
- Strong sales operations expertise and solid understanding of pricing logistics and order2cash processes.
- Strong analytical skills proficient in advanced Microsoft Excel with the ability to interpret large and complex datasets.
- Demonstrates strong affinity for AI and automation leveraging AIsupported tools and datadriven techniques.
- High process discipline and attention to detail structured working style across systems and stakeholders.
- Reliable customer-oriented mindset strong communication and followup capability.
Education
- Business Administration Finance Industrial Engineering or comparable qualifications.
Experience
Minimum 2-3 years of experience in similar fields.
Languages
- English proficient user - minimum B2.
- German is an advantage.
Additional Information :
# LikeABosch Benefits:
Your work-life balance is valuable to us so we offer you:
- 25 Days of annual leave because work-life balance is essential to us;
- Flexible working hours and if you want to work from somewhere else than the office our Home Office program helps you do that 70% of your working time/month.
Your health and well-being is important to us so we have you covered:
- Medical subscription;
- Accident insurance;
- Sport activities and well-being initiatives.
We believe in a Life-Long Learning approach so you can take advantage of:
- Technical and soft skills trainings;
- Access to e-learning platforms;
- Local and Global career development programs;
- Opportunity to attend conferences;
- Bookster subscription.
You will be part of a product company. You will contribute to developing end-to-end products that are delivered to Global OEMs.
On top of these we are offering:
- A monthly budget which can be used for several different services on an online benefit platform;
- Annual bonus;
- Lunch discounts.
Ready to work # LikeABosch
We live by our values have an open feedback culture and there is plenty of room for innovative ideas. All because a team is only as valuable as its members.
Remote Work :
No
Employment Type :
Full-time
About Company
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more