Tax Filing Agency Senior Analyst
Dayton, TX - USA
Job Summary
Role- Tax Filing Agency Senior Analyst
Hourly rate BR/hour
Duration - 6 months (May get extend)
Work type Remote Role
Role Summary
Oversee the administration of payroll tax filings and resolution of tax notices with government agencies. Collaborate with Tax Filing Shared Services teams to mitigate escalations and ensure timely issue resolution. Act as a key point of contact for clients and internal teams addressing inquiries and providing expert guidance.
Key Responsibilities
As a Tax Filing Senior Analyst responsibilities include but are not limited to:
Hourly rate BR/hour
Duration - 6 months (May get extend)
Work type Remote Role
Role Summary
Oversee the administration of payroll tax filings and resolution of tax notices with government agencies. Collaborate with Tax Filing Shared Services teams to mitigate escalations and ensure timely issue resolution. Act as a key point of contact for clients and internal teams addressing inquiries and providing expert guidance.
Key Responsibilities
As a Tax Filing Senior Analyst responsibilities include but are not limited to:
- Research analyze and resolve payroll tax notices in a timely manner including abatement requests penalty and interest (P&I) calculations root cause identification and prevention strategies
- Apply in-depth payroll tax knowledge to support notice resolution and drive process improvements
- Prepare and submit abatement requests and accurately calculate penalties and interest
- Demonstrate strong problem-solving skills using tax expertise and practical experience
- Mentor and support team members fostering knowledge sharing and development
- Serve as a subject matter expert (SME) for payroll tax filing and notice resolution; educate clients as needed
- Conduct research on compliance and regulatory changes ensuring timely communication and adherence
- Identify opportunities for process improvement and communicate recommendations to management; support implementation of changes
- Collaborate with Operations Services Manager to review performance metrics and address delivery challenges
- Support onboarding and implementation of new clients
- Compile analyze and report operational metrics including variance analysis and escalation tracking
- Communicate effectively with clients and internal stakeholders regarding ongoing operations issue resolution and tax-related analysis
- Perform effectively under tight deadlines in a fast-paced environment
- High School Diploma or equivalent required; additional education preferred
- Minimum 2 3 years of payroll tax filing experience
- At least 2 years of client interaction and relationship management experience
- Strong verbal and written communication skills
- Proficiency in Microsoft Excel (e.g. pivot tables VLOOKUPs macros)
- Experience with tax filing software required
- Experience with MasterTax strongly preferred
- Familiarity with ADP SmartCompliance is a plus