Body Shop Manager
Grand Island, NY - USA
Job Summary
Grand Island Motor Company is seeking an experienced and motivated Body Shop Manager to lead our collision center operations. This role is responsible for overseeing daily workflow driving profitability maintaining high-quality repairs and delivering an exceptional customer experience.
Were looking for a hands-on leader who can manage people processes and performance in a fast-paced environment.
Key Responsibilities
- Oversee all aspects of collision center operations including scheduling production flow and quality control
- Manage and develop body shop technicians and staff
- Ensure repairs meet manufacturer and safety standards
- Monitor cycle times productivity and efficiency
- Work directly with insurance companies and customers throughout the repair process
- Review and approve estimates supplements and final invoices
- Maintain profitability through proper labor management and cost control
- Ensure a clean safe and organized shop environment
- Handle customer concerns professionally and resolve issues promptly
Qualifications
- Previous experience as a Body Shop Manager Production Manager or similar role
- Strong knowledge of collision repair processes and estimating systems (CCC Mitchell or similar)
- Ability to lead and motivate a team
- Excellent communication and customer service skills
- Strong organizational and problem-solving abilities
- Valid drivers license
What We Offer
- Competitive salary performance-based incentives
- Health dental and vision insurance
- Paid time off
- Ongoing training and development
- Supportive team environment with growth opportunities
Why Join Us
At Grand Island Motor Company we take pride in doing things the right way for our customers and our team. Youll have the opportunity to lead a key department make a direct impact on operations and help shape the future of our collision center.
Required Experience:
Manager
About Company
About Us At Grand Island Motor Company, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals wh...