Instructional Design Intern

The Instructional Design Intern supports the Learning & Development team by assisting with the review maintenance and updating of digital learning content within the Learning Management System (LMS). This role provides hands-on experience with instructional design processes eLearning content updates and LMS quality assurance activities under the guidance of experienced team members.

What You Will Be Doing:

• eLearning Course Review & Optimization
  • Review existing eLearning courses in the LMS to evaluate accuracy relevance and alignment with current business needs.
  • Identify content requiring updates revisions or assignment modifications and document findings.
  • Review and verify LMS course settings to ensure proper configuration and learner accessibility.

• Content & Branding Updates
  • Assist with updating eLearning course players to align with current company branding and ensure full functionality within the LMS.
  • Apply approved branding elements to training materials and digital assets in accordance with established company brand guidelines.

• Quality Assurance & Content Alignment
  • Review course descriptions and learning objectives to ensure alignment with course content and intended outcomes.
  • Assist in identifying opportunities to improve to enhance learner engagement instructional clarity and overall course effectiveness.

• Design & Development Support
  • Contribute to the design and development of learning modules under the guidance of Instructional Design Team Members for various stakeholder groups using instructional design best practices.
  • Assist in enhancing learning content through interactivity visual design and streamlined instructional flow.

• LMS Support
  • Partner with the LMS Administrator to upload update and maintain training content in the LMS.
  • Assist LMS Administrator with troubleshooting basic LMS issues and support the team in maintaining content organization and data accuracy.

• Additional Responsibilities
  • Support team projects and initiatives as assigned.
  • Collaborate with instructional designers trainers subject matter experts and leadership to ensure content quality and consistency.

Qualifications :

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Bring:

• Experience with eLearning development tools (e.g. Articulate Storyline Rise 360 Vyond or Canva) via coursework and project work.
• Prior internship volunteer academic or work experience involving learning and development instructional design and eLearning is preferred.
• Experience working in a fast-paced team-oriented environment is a plus.
• Experience using basic office technology or productivity tools in an academic or work setting is beneficial.
• Currently enrolled as a junior or senior in an accredited bachelors programenrolled in a Masters program or a recent graduate (within 1 year).
• Minimum cumulative GPA of 3.0 and must be in good academic standing.

Travel Requirements

• This position requires flexibility in work location based on business needs. The Instructional Design Intern will be based at the Orlando - Windhover Corporate Office or work from one of our Orlando or Kissimmee resort locations. Occasional travel between locations may be required to support hiring activities and on-site recruiting efforts.

Additional Information :

Why Westgate

• 401(k) with Generous Company Match to Support Your Future
• Daily Pay Access Your Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) Support When You Need It Most
• Pet Insurance for Your Furry Family Members
• Loyalty Program Exclusive Discounts on Hotels Cruises Resorts Restaurants Entertainment and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship  Up to $40000 for Team Members Dependents
• Career Growth and Advancement Opportunities
• Community Involvement Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.

Remote Work :

No

Employment Type :

Intern