Benefits Specialist, Leave Administrator

Since our founding in 1924 weve cut cardiovascular disease deaths in half but there is still so much more to do. To overcome todays biggest health challenges and accelerate this progress we need passionate individuals like you. Join our movement be part of the progress and help ensure a healthier future for all. You matter and so does the impact you can make with us.

We have a superb opportunity for a Benefits Specialist in our National Center office in Dallas TX.

This position will work in a hybrid setting (in office 2-3 days a week) at our National Center office.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful you will have access to Heart U our award-winning corporate university as well as additional training and support locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us onLinkedInInstagramFacebookX and .

The Benefits Specialist plays a critical role in supporting employees during some of lifes most important moments: medical leaves parental leave caregiver responsibilities and other protected absences. This role is responsible for administering leave-of-absence programs with accuracy empathy and compliance while coordinating closely with employees managers payroll benefits and thirdparty administrators.

The ideal candidate brings strong technical knowledge of leave laws and systems exceptional attention to detail and a serviceoriented mindset that balances compliance with a compassionate employee experience.

Leave Administration & Case Management

• Serve as the primary point of contact for employees taking a leave of absence providing clear guidance timely communication and endtoend case management.
• Administer and track all leaves of absence including FMLA state leaves medical parental military ADArelated leaves and personal leaves.
• Coordinate closely with thirdparty leave and disability administrators to ensure timely claim initiation certification approvals and accurate leave designation.
• Confirm leave start and returntowork dates and ensure all related actions are completed accurately and on time.

Systems Payroll & Benefits Coordination

• Maintain accurate leave records in Workday and related HR systems including leave status updates expected return dates and documentation tracking.
• Partner with Payroll and Benefits to ensure correct pay treatment PTO substitution disability integration and benefits continuation while on leave.
• Support compliancerelated workflows including system updates tied to security access task delegation and employee status changes.

Compliance & Risk Management

• Ensure all leave administration complies with federal state and local regulations (FMLA ADA state disability and paid leave laws).
• Maintain appropriate documentation and audit readiness for all leave cases.
• Provide guidance to managers and HR partners on compliant leave practices while maintaining employee confidentiality.

Employee & Manager Support

• Proactively communicate with employees and managers about leave steps timelines and expectations using clear supportive language.
• Educate managers on their role in the leave process and provide tools or checklists as needed.
• Respond to inquiries with professionalism empathy and consistency helping employees feel supported during their leave.

Process Improvement & Collaboration

• Identify opportunities to streamline and improve the leave experience including automation clearer communications and better system integration.
• Partner with HR Shared Services Benefits HRBPs and Technology teams to enhance leave processes and reporting.
• Contribute to continuous improvement initiatives related to employee experience operational efficiency and compliance.

• High School Diploma or equivalent work experience.
• Five (5) years of handson experience administering employee leaves of absence.
• Strong working knowledge of FMLA ADA and state leave regulations.
• Experience working with thirdparty leave and disability administrators.
• Proficiency with Excel and HRIS platforms (Workday preferred).
• Exceptional attention to detail organizational skills and followthrough.
• Strong written and verbal communication skills with a high degree of professionalism and empathy.

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• Compensation Our goal is to ensure you have a competitive base salary. Thats why we regularly review the market value of jobs and make adjustments as needed.
  
  
• Performance and Recognition You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.
  
  
• Benefits We offer a wide array of benefits including medical dental vision disability and life insurance along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being we also offer an employee assistance program employee wellness program and telemedicine and medical consultation.
  
  
• Professional Development You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Associations national online university with more than 100000 resources designed to meet your needs and busy schedule.
  
  
• Work-Life Harmonization The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year which includes several days off at the end of the year.
  
  
• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities or for potential future positions in the organization.

The American Heart Associations 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health by 2028 the Association will drive breakthroughs and implement proven solutions in science policy and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association American Stroke Association our mission is to be a relentless force for a world of longer healthier lives regardless of race ethnicity gender gender identity religion age language sexual orientation national origin and physical or cognitive abilities.

This position not a match with your skills Click here to see other opportunities.

In accordance with local and state laws where applicable qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities