Network Administrator

JOb:IT - DPH - Network Administrator - Advanced

JOb ID: 11479

Location : Cayce SC

Client : State of SC

Bill rate: $70 /hr

Potential travel to DPH Field Offices within the South Carolina during business hours. If a State Vehicle is not available the resource will need to use their personal vehicle and will be reimbursed for mileage.

The State of South Carolina is looking for a Network Administrator - Advanced.

Why is this position open: New Position to address increasing workload by supplementing Operations staff within the Network Operations Center to support enterprise network and identity services including SD-WAN PKI and secure authentication enhancements.

Will close to submissions on June 26th 2026 5:00PM EST.

Interview Process: One round of virtual interviews with the camera on.

Duration of the Contract: 12 Months

Possibility for Extension: Yes

Work Location: Fully Onsite.

Candidate location: Candidate must be a CURRENT resident within the Eastern Time Zone AND be willing to relocate to SC prior to their start at their own expense.

Travel: There will be a potential for travel within the State of South Carolina to DPH Field Offices. A Valid Drivers License is required for this position. A State Vehicle will be provided for this travel. The State will cover round-trip travel expenses associated with mileage to and from sites with 400 Otarre Pkwy Cayce SC 29033 being the departure location if a state vehicle is not available.

Full job description attached and required and preferred skills are listed below.

Additional details: All candidates must be able to work on ladders and lift at least 40 pounds of equipment multiple times on a daily basis.

COMPANY / DEPARTMENT CULTURE (why do you enjoy working for the company selling points for potential candidates):

The South Carolina Department of Public Health is dedicated to helping people live healthy lives in healthy communities. With approximately 3000 employees at 68 locations across the State S.C. DPH employs a diverse team who share a passion for making a difference doing rewarding work that touches peoples lives every day.

Candidates should be self-motivated team-oriented work under limited supervision and respond to priority tasks as needed. Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels.

WHY IS THIS POSITION OPEN (new role increased work load new dept. resignation promotion) If backfill Position What separated the candidate you initially selected from all the other resumes presented

To address increasing workload by supplementing Operations staff within the Network Operations Center to support enterprise network and identity services including SD-WAN PKI and secure authentication enhancements.

SCOPE OF THE PROJECT:

As the Agency continues to see increased growth in enterprise applications data capabilities and infrastructure modernization initiatives the Department of Public Health (DPH) Office of Information Technology (OIT) is advancing the Agencys core network and identity services architecture to better leverage network resources data assets infrastructure and systems. Some of these initiatives include SD-WAN Public Key Infrastructure (PKI) and secure authentication and Active Directory enhancements. Consistent with best security practices DPH is further enhancing the Agencys application ecosystems by expanding and maturing its existing Identity-Based Networking Services (IBNS) framework leveraging certificate-based authentication to strengthen identity assurance across users and devices as a foundational component of the Agencys security architecture

The selected incumbent will work under the general guidance of the Network Operations Center section manager but will also be required to work closely with other teams and Agency staff at all levels. Selected candidates will follow the Agencys Change Management process and track and document the work and other tasks regularly communicating status updates to the assigned project manager.

Candidate must be self-motivated team-oriented work under limited supervision and respond to priority tasks as needed.

DAILY DUTIES / RESPONSIBILITIES:

The network administrators for these openings under the general guidance of the assigned Network Operations Center Manager will coordinate daily/weekly assignments for the deployment operational support diagnostics and troubleshooting of the Agencys critical enterprise architecture. The network administrators will work with Network Security and other IT professional groups and non-IT staff to assist with problem resolution mitigation of issues and to provide technical solutions. The network administrator will ensure assignments are completed accurately and on-time and regularly provide progress tasks and deliverables status updates to the assigned project manager.

Specific duties and responsibilities will include but are not limited to the following:

Support enterprise network and identity initiatives including SD-WAN deployment PKI lifecycle management and secure authentication services

Monitor identify and remediate issues with Agency enterprise network and identity services

Support network connectivity and authentication services on Windows-based systems

Support connectivity and secure access on mobile devices (i.e. Apple devices)

Manage the network and identity infrastructure lifecycle at all stages

Create and maintain network documentation (e.g. diagrams coverage and design documentation)

Assist with deployment configuration and support of SD-WAN PKI and secure authentication solutions

Perform enterprise network deployments installations and upgrades Requires comfort working on a ladder; ability to lift 40 lbs.

Perform firmware/software/security/feature upgrades across network and identity platforms

Monitor Agency trouble ticket system and complete assigned network authentication and connectivity tickets

Will serve as the Agencys primary support resource for network and access-related (authentication) technical issues troubleshooting and resolving most common/routine problems

DAILY DUTIES / RESPONSIBILITIES:

The network administrators for these openings under the general guidance of the assigned Network Operations Center Manager will coordinate daily/weekly assignments for the deployment operational support diagnostics and troubleshooting of the Agencys critical enterprise architecture. The network administrators will work with Network Security and other IT professional groups and non-IT staff to assist with problem resolution mitigation of issues and to provide technical solutions. The network administrator will ensure assignments are completed accurately and on-time and regularly provide progress tasks and deliverables status updates to the assigned project manager.

Specific duties and responsibilities will include but are not limited to the following:

Support enterprise network and identity initiatives including SD-WAN deployment PKI lifecycle management and secure authentication services

Monitor identify and remediate issues with Agency enterprise network and identity services

Support network connectivity and authentication services on Windows-based systems

Support connectivity and secure access on mobile devices (i.e. Apple devices)

Manage the network and identity infrastructure lifecycle at all stages

Create and maintain network documentation (e.g. diagrams coverage and design documentation)

Assist with deployment configuration and support of SD-WAN PKI and secure authentication solutions

Perform enterprise network deployments installations and upgrades Requires comfort working on a ladder; ability to lift 40 lbs.

Perform firmware/software/security/feature upgrades across network and identity platforms

Monitor Agency trouble ticket system and complete assigned network authentication and connectivity tickets

Will serve as the Agencys primary support resource for network and access-related (authentication) technical issues troubleshooting and resolving most common/routine problems

Support of the project:

DPH will require that the selected applicant sign the Agencys confidentially agreement and/or Business Associate (BA) agreement if applicable.

All web services must be secure.

Any changes to hours per day/week worked or scheduling must be approved by DPH.

Contractors must be available or onsite at DPH during each day/week at the Agencys discretion excluding state holidays throughout the term of the contract with any at-home/remote work (i.e. outside the Agency) requiring prior approval.

DPH may require that the selected applicant successfully complete online HIPAA and other Agency training(s).

There will be a weekly review between each contractor and DPH to ensure the expectations of this agreement are met.

Contractors must form productive working relationships with individuals from diverse backgrounds and at all organizational levels.

DPH will not accept any offers that include an up-lift charge. Contractor rates shall not exceed the lesser of the maximum rates established under the State contract Knowledge Services/DOT Staff or this contract position.

Contractors are required to follow Agency IT Standards policies and procedures including documentation.

All notes documents and work product resulting from this SOW shall become the sole property of the South Carolina Department of Public Health and the State of South Carolina. Contractors shall not publish share or otherwise disclose such materials without the prior written approval of DPH

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

1. 3 Years of Experience with Enterprise Network Infrastructure and LAN Administration

2. 3 Years of Experience with Installing Configuring and Troubleshooting switches and wireless access points

3. 3 Years of Experience with SD-WAN PKI and secure authentication services

4. 3 Years of Experience with Troubleshooting network connectivity on Windows and mobile devices

5. 3 Years of Experience with creating reading and maintaining network documentation and diagrams

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

1. Any current/previously held network or related certification by an industry leader such as CompTIA Cisco or Microsoft. (Please indicate whether certificate is active or inactive on resume)

2. Cisco Networking Academy or similar bootcamp/training

ADDITIONAL SKILLS

1. Ability to perform on site physical network work including lifting 40 lbs and working on ladders

2. Valid drivers license and ability to travel statewide to remote sites with a State OR Personal Vehicle

3. Strong verbal and written communication skills with both technical and non technical staff

4. Strong interpersonal and customer service skills

REQUIRED EDUCATION: Associates Degree in a relevant field of work or high school diploma with equivalent work experience.

REQUIRED CERTIFICATIONS: NONE*

*Preference may be given to certified applicants based also on overall experience education and work history.