Regional Key Account Manager – Spare Parts

Dyson

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profile Job Location:

Singapore - Singapore

profile Monthly Salary: Not Disclosed
Posted on: 5 days ago
Vacancies: 1 Vacancy

Job Summary

About us

At Dyson we solve the problems others choose to ignore with surprising new inventions that defy convention and simply work better. Our Customer team shapes extraordinary experiences for Dyson owners worldwide. We deliver proactive fast and thoughtful support that makes customers feel valued. We build loyalty through meaningful engagement inspire advocacy and turn every interaction into longterm connection. Guided by our principles - effortless experiences global consistency personalisation and relentless improvement - we ensure every customers journey with Dyson is exceptional.

About the role

AsRegionalAccount Manager Spare Partsat Dysonyoullown some of our most critical partnerships for our Spares & Accessories (S&A) business. Your focus: building managing and accelerating strategic relationships with our key global& regionaldistribution partners.Youllalign internal cross-functional teams to deliver best-in-class execution on spare parts listings availability merchandising promotions and commercial agreementsensuring sales targets and high customer satisfaction are met and exceeded.

Key Responsibilities

  • Account Ownership:Act as the global& regionallead for assigned key accountssetting clear joint business plans targets and strategies for the spare parts category.

  • Sales Growth:Drive growth for spare parts in partnership with global distribution partners through powerfulrangemanagement sell-in and sell-out initiatives.

  • Channel Excellence:Optimise SKU listings in-stock position and merchandising standards for each channel ensuring relevancy and compliance with market needs.

  • Joint Business Planning:Co-create annual business plans with partnersincluding forecasting promotions activation calendars and commercial terms.

  • Cross-Functional Coordination:Act as the glue across functions - collaborating closely with Supply Chain Marketing Finance and regional account teams to ensure smooth execution and swift problem-solving.

  • Forecasting and Inventory:Work with forecasting andmasterdatateams toanticipatedemand changes and avoid supply issues inventory risks or missed sales.

  • Performance Tracking:Monitor commercial performance inventory health and key KPIs; deliver regular reviews and adapt plans to keep targets on track.

  • Innovation & Improvement:Bringnew ideasto drive account growthexploring digital activation CRM/app engagement or new merchandising levers.

About You

  • Proventrack recordmanaging large complex multi-market accountsideally in consumer durables electronics spare parts or accessories.

  • Strong understanding of retail and/or distribution channels joint business planning and negotiation at a global or regional level.

  • Commercially-savvy results-driven and skilled at building relationships across cultures.

  • Great collaboratorbrings people together aligns teams and communicates clearly.

  • Analytical mindsetconfident with data-driven planning reporting and forecasting.


Working policy

At Dyson our vibrant campus culture is built on in-person collaboration creativity and shared learning. Working side by side not only fuels our innovation but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment we do not offer a regular hybrid working arrangement.

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Dyson is an equal opportunity employer. We know that great minds dont think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other any other dimension of diversity.


Required Experience:

Manager

About usAt Dyson we solve the problems others choose to ignore with surprising new inventions that defy convention and simply work better. Our Customer team shapes extraordinary experiences for Dyson owners worldwide. We deliver proactive fast and thoughtful support that makes customers feel valued....
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About Company

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Dyson vacuum cleaners, hair dryers, hair straighteners, hair stylers, air purifiers, humidifiers, hand dryers and lighting. Shop at Dyson.com for free shipping and warranty.

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