Program Manager II

This builder will serve as the connective tissue between our key regional programs regional leadership and the global teams that power engagement at scale. Operating across multiple time zones and cultural contexts you will shape the builder experience from Day One onboarding through ongoing internal communications and engagements.

Key job responsibilities
New Hire Engagement & Local Cluster Support
Own the Day One experience for new builders across APJC partnering with a distributed network of local cluster POCs to deliver a consistent high-quality onboarding journey
Manage onboarding introductions to local cluster leaders and ensure seamless hand-offs from global programs to regional execution
Maintain a monthly engagement cadence with cluster POCs tracking progress and identifying opportunities for improvement
Collaborate with local stakeholders to develop comprehensive engagement plans tailored to regional needs
Report data to the global New Hire Engagement team in a timely and accurate manner

Content Creation & Internal Engagement
Serve as the voice behind internal channels producing monthly organization-wide newsletters that inform engage and inspire builders
Develop one key message per month for senior leaders to cascade across the organization ensuring messaging alignment across the region
Own end-to-end coordination of town hallsfrom agenda development through execution and post-event communications
Apply strong editorial instinct to determine when a communication requires a human story versus a business update

External Engagement & Executive Content
Develop content that puts leaders on stage with confidencewriting scripts speaking notes presentation slides and briefing materials
Partner with Public Policy and internal stakeholders to translate talking points into polished stage-ready deliverables
Operate comfortably with ambiguitybriefs often arrive late or incomplete; this builder must turn around polished materials under tight timelines
Build trusted relationships with senior leaders anticipating what they need before they ask


- 7 years of program management communications or engagement experience
- Demonstrated ability to produce clear compelling written content for diverse audiences (newsletters executive briefs presentations)
- Experience managing concurrent workstreams with competing deadlines across multiple time zones
- Proven track record of working cross-functionally with senior stakeholders
- Proficiency in data tracking reporting and using productivity tools (e.g. Excel Quip SharePoint)

- Highly organized with a strong sense of prioritization
- Comfortable with data tracking and timely reporting to global teams
- Experience writing for or supporting executive-level leaders in external-facing engagements
- Ability to operate with minimal direction and thrive under ambiguity

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