Content & Marketplace Operations Manager

Marketplace & Homepage Ownership

• Execute the content and placement plan across and Xsolla Mall homepage and marketplace surfaces as directed by Marketing BD and Product stakeholders.

• Maintain the operational content programming roadmap translating strategic priorities from Marketing BD and Product into actionable live-ops timelines.

• Translate launches campaigns and partner initiatives into clear marketplace programming for execution.

• Ensure alignment with leadership on priorities and trade-offs.

Content Operations & Live Ops

• Manage day-to-day live operations across homepage tiles featured placements storefronts and promotional modules.

• Maintain content freshness cadence and quality across all marketplace surfaces.

• Coordinate campaign launches and updates including scheduling QA and go-live execution.

• Work with stakeholders on a content calendar planning out updates over time.

• Work closely with Ops and Product teams to execute within existing CMS and tooling constraints.

• Manage localization of landing pages and promotional assets with regional teams to ensure accurate and market-relevant content delivery.

Cross-Functional Coordination & Prioritization

• Serve as the main point of contact for marketplace content execution requests from Marketing BD and other stakeholders.

• Consult stakeholders to understand operational objectives then own prioritization and sequencing of live-ops content.

• Proactively flag conflicts capacity risks and trade-offs ensuring leadership alignment.

Performance & Optimization

• Provide operational tracking for live content reporting on immediate performance indicators such as:

  • CTR and engagement

  • Platform health (freshness utilization)

• Partner with data and ops teams to ensure content performance dashboards are available and actionable for live-ops decisions.

• Implement content and placement optimizations based on performance insights and marketing strategy.

• Support experimentation efforts (e.g. placement testing A/B tests where feasible).

Scaling & Enablement

• Support evolution into a scalable ecosystem of partner brand influencer and creator storefront pages.

• Help define templates repeatable processes and operating standards to support scale.

• Normalize processes across and Xsolla Mall where possible adapting where necessary.

• Provide structured feedback to ops and product teams on tooling gaps and improvement opportunities.

• Build up a Content Calendar process to lay out a roadmap for content development

• 25 years of experience in content operations digital merchandising marketplace operations or similar roles.

• Experience managing homepage or platform content content calendars or live digital surfaces.

• Demonstrated experience applying AI tools and agentic AI workflows (LLMs AI agents automation platforms) to content operations not just familiarity but practical integration into day-to-day work.

• Ability to identify repetitive operational processes and design AI-driven automations (including autonomous or semi-autonomous agents) to improve speed consistency and scale.

• Comfort working with evolving AI tooling; willingness to experiment with and iterate on AI agents and AI-assisted workflows.

• Strong organizational skills with the ability to balance multiple stakeholders and priorities.

• Comfortable working in evolving systems and building processes where tools are still maturing.

• Analytical mindset with experience using data to guide decisions.

• Familiarity with CMS platforms project tracking tools and dashboards.

Nice to Have (AI Automation Skills)

• Experience building agentic workflows using tools such as Claude n8n or similar platforms.

• Familiarity with connecting AI tools to operational systems (CMS project management communication platforms) for end-to-end automation.

• Track record of reducing manual operational overhead through AI-assisted processes.

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA companies partner with Xsolla to help them fund distribute market and monetize their games.

Grounded in the belief in the future of video games Xsolla is resolute in the mission to bring opportunities together and continually make new resources available to creators.

Headquartered and incorporated in Los Angeles California Xsolla operates as the merchant of record and has helped over 1500 game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win developers have all the things needed to enjoy the game.

For more information visit .