69741-1 IT Service Management Consulting
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Job Location:
Monthly Salary:
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
REQ ID:
Skills: IT Service Management Consulting
Experience Required: 6-8
Location: CHENNAI
Role Descriptions:
SLM Process Knowledge Understanding of SLA OLA and underpinning contracts Service lifecycle alignment End-to-end SLM framework SLA Design & Negotiation Defining measurable SLAs Negotiation with business and vendors Alignment with business expectations Performance Monitoring & Reporting SLA tracking and reporting Dashboard creation and analysis.
Skills: IT Service Management Consulting
Experience Required: 6-8
Location: CHENNAI
Role Descriptions:
SLM Process Knowledge Understanding of SLA OLA and underpinning contracts Service lifecycle alignment End-to-end SLM framework SLA Design & Negotiation Defining measurable SLAs Negotiation with business and vendors Alignment with business expectations Performance Monitoring & Reporting SLA tracking and reporting Dashboard creation and analysis.
