Ld Tech Bus Spt Svcs
Job Summary
What success looks like in this role:
Provides technical process and operational expertise for the Business Support with IT engineers to understand planned implementation of new releases gauge user impact and assisting with testing prior to incident reports to analyze types of user issues and to discover root cause of common examines potential issues prior to the logging of tickets and delivers on operational tickets to evaluate the types of tickets submitted resolved and rejected looking for trends and opportunities to improve the teams overall ticket trends and proactively tries to foresee future needs / end-to-end support on the resolution of complex issues from problem identification evaluation solution generation testing and deployment through to evaluation and issue complex and challenging issues associated with hardware software and application installation configuration operation and overall system design from a Business Support and end-user ease-of-use coordinate the activities of multiple team system hardware software applications and other components are maintained upgraded and assessed on a routine and consistent basis.You will be successful in this role if you have:
High School Diploma or GED required May require technical certification or Associate Degree Generally 4-6 years experience in area of responsibilityUnisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age blood type caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at . US job seekers can find more information about Unisys EEO commitment here.
About Company
Unisys is a global information technology company that specializes in providing industry-focused solutions integrated with leading-edge security to clients in the government, financial services and commercial markets. Unisys offerings include security solutions, advanced data analytic ... View more