YourLiebherrCareer Specialist Customer Service (Technical Spare Parts)
Job Summary
Creating Passion: Your Responsibilities
Roles & Responsibilities:
- Maintain and validate master data article codes spare part kits parts lists price lists and backorder information in ERP systems.
- Prepare analyses KPIs and reports to support operational and management decisions.
- Process and manage customer orders inventory checks and invoicing.
- Clean inactive or incorrect items to optimize inventory and reduce costs.
- Create and maintain an overview of open backorders with prioritization andHandle incoming tickets (pricing lead time standard requests).
- Ensure pricing stability and correct mapping for spare parts and serial items.
- Perform pricing benchmarks against industry standards to identify optimization opportunities.
- Maintain spare parts catalogues and related documentation (including image editing) after change management (ECR).
- Coordinate initial stocking and conduct basket analyses and demand forecasts.
Contributing Your Strengths: Your Qualifications
Qualification and Education Requirements:
Experience:
6 to 8 years of relevant experience in spare parts management
Preferred Skills / Special Skills:
- ERP and BI systems (Infor LN ADD*ONE Power BI or similar).
- Data validation reportingMaster data pricing logic and knowledge of e-learning tools (PowerPoint Articulate Storyline)
- Accuracy and and solution-oriented and structured communication.
- Additional training in ERP systems data analytics or digital learning tools is an advantage.
Have we awoken your interest Then we look forward to receiving your online application. If you have any questions please contact Shweta Chakrawarti.
One Passion. Many Opportunities.
The company
Liebherr CMCtec India Private Limited in Pune (India) was established in 2008 and started its manufacturing plant in its own facility on Pune Solapur Highway in 2012. The company is responsible for the production of tower cranes and drives.
Location
Liebherr CMCtec India Private Limited
Sai Radhe 6th Floor Behind Hotel Sheraton Grand Raja Bahadur Mill Road Pune 411001
Pune
India (IN)
Contact
Shweta Chakrawarti
Required Experience:
IC
About Company
Liebherr is not only one of the world's largest manufacturers of construction machinery. The around 51,000 employees in more than 50 countries help to