Banquet Manager

We are seeking an experienced and dynamic Banquet Manager to join our hospitality team in Udaipur this pivotal leadership role you will oversee all banquet operations and ensure that every event is executed with excellence creativity and meticulous attention to detail. You will provide vision and strategic direction to your team fostering an engaged and motivated workforce while delivering exceptional service that exceeds guest expectations. Your expertise in event coordination team leadership and operational management will be instrumental in creating memorable experiences for our clients and their guests.

• Direct and manage all banquet department activities ensuring adherence to service standards safety protocols and sanitation policies at all times
• Plan coordinate and oversee all aspects of banquet events including setup service delivery breakdown and post-event evaluation
• Provide professional friendly and engaging service while maintaining a first-class visual impact through attention to ambiance décor and overall event presentation
• Lead mentor and develop the banquet team through recruitment training and performance management; foster a collaborative and supportive work environment
• Manage banquet budgets responsibly monitor expenses and ensure accurate financial reporting and billing for each event
• Respond promptly and professionally to guest concerns and special requests demonstrating empathy and problem-solving skills
• Oversee the maintenance cleanliness and repair of all banquet facilities and equipment; report deficiencies and coordinate necessary improvements
• Coordinate with other departments including culinary housekeeping and front office to ensure seamless event execution
• Develop and implement innovative event solutions and customized packages that align with client needs and organizational goals
• Maintain detailed records of events guest preferences and feedback to continuously improve service quality
• Ensure compliance with all health safety and sanitation regulations; conduct regular training and audits
• Build and maintain strong vendor relationships for catering supplies décor and event services
• Analyze event performance metrics and provide recommendations for operational efficiency and revenue optimization

Qualifications :

**Required Qualifications:**

• Minimum 2 years of leadership experience in food and beverage operations
• Minimum 1 year of direct banquet management or catering experience in a hotel or hospitality setting
• Proven ability to manage multiple events simultaneously while maintaining attention to detail and quality standards
• Strong organizational and time management skills with the ability to prioritize effectively
• Excellent verbal and written communication skills in English; multilingual abilities are a plus
• Demonstrated interpersonal and problem-solving abilities with a customer-focused mindset
• Ability to remain calm courteous and professional under pressure
• Strong knowledge of Microsoft Office Suite (Word Excel) and proficiency with Property Management Systems (PMS)
• Ability to maintain confidentiality and handle sensitive information with discretion
• Valid drivers license and willingness to travel as needed
• Alcohol service certification or Pro Serve certification (or equivalent)

**Preferred Qualifications:**

• Bachelors degree in Hospitality Management Hotel Administration or a related discipline
• Train the Trainer certification or experience in staff development and training
• Interaction Management or conflict resolution certification
• Experience with Sales and Catering software systems
• Knowledge of event planning tools and technologies
• Experience managing high-volume events or large-scale functions
• Familiarity with multicultural event planning and diverse clientele preferences
• Budget forecasting and financial analysis experience
• Vendor negotiation and contract management experience

Additional Information :

• An opportunity to be with worlds preferred hospitality company
• Captivating and rewarding experience working alongside passionate professionals
• Range of exclusive Heartist Benefits
• Develop your talent through learning programs by Academy Accor.

Remote Work :

No

Employment Type :

Full-time