IT Executive, Crowne Plaza Changi Airport
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
As a IT Executive youll ensure our computers are installed properly working efficiently and that system security measures are in place. Youll also install new systems to improve hotel efficiency always following standards and guidelines and make sure your teams have the tools and resources they need to work well.
A little taste of your day-to-day
Every day is different but youll mostly be:
As primary contact for servicing the computer hardware youll manage and monitor all computer hardware and make systems are installed properly and working efficiently
Keep up to date with all approved systems and technology including
- Computer Hardware systems and devices including PC LAN technology
- Software operating and utility systems
- Front Office and Accounts Receivable Property Management Systems
- Interfaces to and from Front Office Property Management Systems and other Systems
- Back Office Accounting Systems
- PC and LAN based Office Automation products
- Internal and External Electronic Mail / Facsimile / Scanner software and communication tools
- Point of Sale Systems
- Guest and Administration Voicemail
- Call Accounting
- Cabling
- Hub / Switch Management Systems
- Assist and Support Electronic Door Locking Computer System
- Computer Virus protection
- Hotel IT Security and Firewalls
Maintain an up-to-date list of all computer hardware and software at hotel
Monitor the performance of the systems and maintain log book of performance
Understand all standards and customized features and functions of the Hotel front office system
Ensure that all computer media saves and back-ups are completed documented and stored per specifications
Maintain uncompromising data and physical security standards
Ensure all hotel policies and information security comply with standards
Investigate and report software problems to the vendor or to the Support Centre
Identifying colleagues to train user on systems
Coordinate purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards
Provide a written monthly progress report to the GM. Director of Finance and Business Support and Area IT Leader
Establish documents test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable
Ensure viable solutions are adapted and used for hotel disaster recovery plan and business continuity
Select suitable Software/Hardware vendors for the hotel
Collaborate with other departments to ensure all IT related items meets the various Audit requirements
What We need from you:
Diploma or Vocational Certificate in Computer Science or IT or related field
3 years related experience with computer set-up and troubleshooting
Working knowledge of networks operating systems and databases
Strong analytical and problem-solving skills
Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
Great communication skills
Youll be a team player proactive responsible hardworking and able to work under pressure
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race color religion sexual orientation gender identity national origin protected veteran status or disability. We promote a culture of trust support and acceptance. Always welcoming different backgrounds experiences and perspectives.
IHG gives every member of the team the room they need to belong grow and make a difference in a collaborative environment. We know that to work well we need to feel well both inside and outside of work and through our myWellbeing framework we are committed to supporting wellbeing in your health lifestyle and workplace.
So join us and youll become part of our ever-growing global family.
Key Skills
About Company
Hotel near Wembley Stadium, well-connected to Heathrow Airport & city centre. Book this business-friendly hotel with meeting rooms & gym now.
