Village Manager
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About KeytonWith over 65 villages across Australia 15000 residents and 800 passionate staff were leading the way with heart for a new age of wellbeing connection and choice for all independent over 30 years of experience our teams work across the country in a variety of departments and business units all share a common goal: We Lead with Heart and we are committed to creating caring and fun-filled retirement purpose is to create places where communities thrive not only for residents but importantly for our employees also. We do this by creating safe secure and connected independent living communities where residents can enjoy active and social lifestyles close to essential services and amenities. Perks and BenefitsCompetitive salary Opportunities for continuing developmentA supportive and friendly work environment4x Wellbeing Days (one per quarter). Thats almost an additional week off in addition to your annual leave!Fitness Passport for you and your familyReward & recognition servicesDiscounted health insurance annual vaccinations and skin checksThe chance to make a real difference in the lives of our residentsThe RoleStep into a leadership role where community connection and lifestyle come together seamlessly. Nestled in the heart of Rowville and neighbouring the ChurchillWaverley Golf and Bowls Club Waverley Country Club offers an exceptional environment for a Village Manager who is passionate about enhancing resident wellbeing and creating a warm engaging community by natural beauty residents enjoy tranquil walking trails and easy access to three picturesque golf coursesperfect for fostering an active vibrant retirement lifestyle. With an inviting onsite café and restaurant along with a variety of leisure amenities the village strikes the perfect balance between sophisticated living and an authentic sense of Village Manager you will play a pivotal role in shaping this welcoming environmentleading with heart driving operational excellence and ensuring every resident feels truly at home. Reporting to the Regional Operations Manager your responsibilities will include:Managing the daytoday operations of the village and ensure smooth service deliveryOverseeing maintenance contractors and service providers to keep the village running efficientlyFostering a warm welcoming and supportive environment for residentsWorking collaboratively with the Residents Committee to support communication and village initiativesManaging resident feedback complaints moveins and exits to ensure a positive experienceBuilding strong customer relationships and maintain effective communication with residentsLeading financial processes including budgeting expenditure control and service fee settingDelivering operations maintenance programs and CAPEX within approved budgetsConducting regular inspections safety checks and maintenance planning to ensure compliance and presentation standardsMonitoring and reporting village performance to senior leaders ensuring regulatory complianceLeading recruitment performance management development planning and succession planning for village staffPartnering with Sales and Marketing to maximise resale values and support occupancy goals. Supporting prospective purchasers and assess suitability of potential residentsEnsuring compliance with EHS requirements and manage village health and safety risksPlanning and oversee a variety of social lifestyle and wellbeing activities for residentsLeading a passionate team committed to delivering an exceptional resident experienceSupport the inhouse Food & Beverage team including stepping in to assist with service during busy periods or when You Are:Excellentpeople managementskills with the ability to lead motivate and develop teamsStrong financial acumen with demonstrated experience in budgeting and financial reporting is highly desirable and would be a valuable asset in this roleBrings extensive experience in complaint management and dispute resolution ensuring issues are resolved efficiently and professionallyProven experience inasset management ideally within property facilities or retirement livingExperience in roles focused on community connection and engagement would be highly regardedA proactive solutions-focused mindset with a commitment to resident wellbeingExperienced in operational management with strong organisational consultative and negotiation skillsHave excellent computer skills (confident with the use of Microsoft Office Suite and various online applications)A people person with a genuine love for working with seniorsCompassionate with a deep understanding of the unique needs of independent living seniorsThe successful candidate will also have or be willing to complete their First Aid CPR Certificates and drivers license with own to Join the FunIf youre passionate about leading a vibrant and caring community for independent living seniors wed love to hear from you! Apply now and be a part of something truly submit your resume and cover letter to the link your cover letter please highlight your interest in the Village Manager opportunity and explain how your skills qualifications and interests align with our note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November with supporting documentation prior to joining.
Required Experience:
Manager
Key Skills
About Company
Explore our beautiful collection of more than 65 Retirement Villages and Luxury Resorts across Australia. Find if there is one near to you.
