Senior ServiceNow Tester
Job Summary
An active NV1 or Baseline security clearance is mandatory
Key Responsibilities
- Lead end-to-end testing activities for ServiceNow implementations upgrades and enhancements
- Develop and maintain test strategies test plans and test cases aligned to business and technical requirements
- Execute functional regression system integration and user acceptance testing (UAT) for ServiceNow modules such as ITSM ITOM HRSD CSM or custom applications
- Perform API workflow and integration testing across ServiceNow and third-party systems
- Design develop and maintain automated test scripts using ServiceNow ATF and/or external automation tools
- Identify log track and retest defects using tools such as ServiceNow JIRA or Azure DevOps
- Collaborate with developers and architects to validate fixes and ensure high-quality releases
- Provide guidance and mentoring to junior testers and contribute to test process improvements
- Participate in release planning sprint reviews and retrospectives within Agile delivery teams
- Ensure testing practices comply with organisational quality standards and best practices
Required Experience
- 5 years of experience in software testing with at least 3 years focused on ServiceNow platforms
- Hands-on experience testing ServiceNow modules (e.g. ITSM ITOM HRSD CSM CMDB)
- Strong experience with ServiceNow Automated Test Framework (ATF) and manual testing techniques
- Experience testing integrations
- Proven experience working in Agile/Scrum delivery environments
- Solid understanding of ServiceNow architecture workflows business rules and scripting concepts
- Experience with defect tracking and test management tools
- Strong analytical problem-solving and communication skills
Life at Versent
Were a diverse team of motivated humans who think outside the box and strive to deliver what others might consider Versent we truly care about our people and put real focus on cultivating a culture of learning collaboration and growth. We provide our teams with the space trust and support to deliver the best work of their careers. To enable this we have a culture that places a high value on continual feedback excellence and invention anchored in customer success.
We also offer our team:
Flexibility: We give you the freedom to excel providing as much autonomy and flexibility around when you work so you can manage your time in a way that best suits you to get the job done.
Learning: We are passionate about continuous improvement and care about you investing in and developing your craft. Our Craft 180 Program is a holistic strategy for ongoing meaningful skill and capability development with an ultimate goal to create an environment where people can learn and contribute in different ways to develop practice and become masters of their craft.
Access to Benefits That Fit Your Life: From salary packaging and purchased leave to novated leasing options we offer a range of benefits designed to suit different lifestyles and priorities. Theres something for everyone.
Health & Wellbeing Programmes: We focus on you as a whole person with wellbeing initiatives that are to support you mentally physically emotionally and financially.
Connection: Regular social activities across your team and the organisation.
Recognition: We offer several reward & recognition programmes to acknowledge the amazing work that you do!
Career opportunity: We provide the opportunity to work on diverse projects and initiatives that enable you to create a brilliant career.
At Versent we dont adhere to a one-size-fits-all hiring strategy. We understand that you might not fulfill all the criteria for this position. Our celebration of diverse perspectives isnt just a value its a way to gain an edge. If you believe this opportunity is where you can thrive dont be shy and apply!
If you require any accommodations throughout the interview process please get in touch with us by emailing .
Required Experience:
Senior IC
Key Skills
About Company
Versent delivers built-for-purpose AWS cloud solutions to leading enterprises across AUS, SG and the USA. Learn about our digital transformation services.