Program Manager, Capital Management Business Excellence & Analytics
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Job Location:
Nashville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Senior Program Manager on the GOSS Capital Management Business Excellence and Analytics team serves as a strategic leader responsible for establishing and executing the measurement infrastructure that powers data-driven decision-making across Amazons $30B capital portfolio. This individual will own one of three critical functional areas: Business Reviews and Executive Reporting Standards Creation and Continuous Improvement or Predictive Analytics and AI Strategy. The SPM will design and deliver the systems processes and insights that enable Capital Management to transform from a transactional approval function into a world-class investment organization ensuring every capital dollar is tied to measurable strategic outcomes.
Key job responsibilities
Functional Ownership:
- Own end-to-end delivery of one of three functional areas: (1) Business Reviews and Executive Reporting (Daily Digest WBR MBR QBR) (2) Standards Creation and Continuous Improvement (centralized repository compliance tracking process optimization) or (3) Predictive Analytics and AI Strategy (forecasting models AI-powered automation portfolio intelligence)
- Establish the operating cadence deliverables and success metrics for your functional area in partnership with Capital Management pillar leaders (Planning Operations Governance Investment Strategy)
- Build and maintain the infrastructure (dashboards reporting templates standards documentation predictive models) that serves as the single source of truth for capital performance data
Strategic Leadership:
- Partner with Capital Management leadership to translate business strategy into measurable KPIs across Planning Operations Governance and Investment Strategy pillars
- Design and deliver executive-ready insights that inform portfolio-level decisions resource allocation and transformation progress tracking
- Identify opportunities for process optimization and continuous improvement based on performance trends root cause analysis and stakeholder feedback
- Serve as the voice of data quality and measurement rigor holding upstream stakeholders accountable for accurate timely data submission
Cross-Functional Collaboration:
- Work closely with Infrastructure PMO business teams Compliance and GOSS Tech to ensure data pipelines are accurate systems are integrated and standards are enforced
- Facilitate quarterly reviews between Governance Planning and Business Excellence and Analytics to close the feedback loop and drive organizational learning
- Collaborate with the other two SPMs to ensure seamless handoffs and integrated delivery across all Business Excellence and Analytics functions
Team Development:
- Mentor and develop Business Analysts providing guidance on analytical approaches stakeholder management and career growth
- Build a culture of automation over manual work collaborative standard-setting and transparent measurement without punitive accountability enforcement
Scope & Influence:
- Owns one of three mission-critical functional areas that enable Capital Managements transformation from reactive funding bottleneck to strategic investment engine
- Influences capital deployment decisions across all business units (Fulfillment Centers Last Mile Sort Centers AMXL WFS Fleet Infrastructure) spanning North America and international regions
- Serves as trusted advisor to VP and Director-level leaders providing data-backed recommendations that shape portfolio strategy and operational priorities
- Drives organizational change through measurement infrastructure ensuring the transformation scales as the portfolio grows from $30B to $40B by 2028
Communication:
- Delivers executive-level presentations to VP and Director audiences translating complex analytical findings into clear actionable recommendations
- Writes compelling narratives that tell the story behind the data connecting performance trends to strategic priorities and business outcomes
- Facilitates productive dialogue across Capital Management pillars asking the right questions and surfacing insights that drive alignment and decision-making
- Maintains transparent communication with stakeholders about data quality issues reporting limitations and areas requiring improvement
A day in the life
Your morning begins by reviewing overnight data refreshes and validating that all dashboards and reports are accurate before stakeholders begin their day. Youre triaging any data quality issues coordinating with tech teams on pipeline fixes and ensuring the Daily Digest is ready for leadership review.
Mid-morning brings strategic work: youre building the predictive model that forecasts supplemental risk by Planning Readiness score refining the MBR deck based on VP feedback from last month or updating the standards repository with new CAR templates. Youre not just reporting what happenedyoure building the infrastructure that enables the organization to see whats coming and act proactively.
Midday is collaboration time: youre in a working session with the Planning Pillar lead to define Planning Readiness scoring criteria partnering with Governance to design the S-curve analysis that tracks project performance or facilitating the quarterly review where governance insights feed back to planning. Youre translating between technical data teams and business stakeholders ensuring everyone understands what the data is telling us and what actions to take.
Afternoons are for delivery: youre finalizing the QBR presentation that shows transformation progress against the 80/20 target documenting the continuous improvement process that reduced approval cycle time by 11 days or training Business Analysts on the new predictive analytics framework. Youre also fielding ad-hoc requests from leadershipCan you pull the supplemental rate by region for the last 6 monthsand determining whether its a one-time analysis or something that should be automated into a dashboard.
Before signing off youre reviewing your functional areas roadmap prioritizing next quarters deliverables and ensuring your team has what they need to execute. Youre also checking in with the other two SPMs to ensure your work is integrated and the full Business Excellence and Analytics vision is coming together.
About the team
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular full-time employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skill sets. If youre passionate about this role and want to make an impact on a global scale please apply!
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience with budgeting scheduling and cost reports
- Bachelors degree in Finance Accounting Business Engineering or a related field
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Functional Ownership:
- Own end-to-end delivery of one of three functional areas: (1) Business Reviews and Executive Reporting (Daily Digest WBR MBR QBR) (2) Standards Creation and Continuous Improvement (centralized repository compliance tracking process optimization) or (3) Predictive Analytics and AI Strategy (forecasting models AI-powered automation portfolio intelligence)
- Establish the operating cadence deliverables and success metrics for your functional area in partnership with Capital Management pillar leaders (Planning Operations Governance Investment Strategy)
- Build and maintain the infrastructure (dashboards reporting templates standards documentation predictive models) that serves as the single source of truth for capital performance data
Strategic Leadership:
- Partner with Capital Management leadership to translate business strategy into measurable KPIs across Planning Operations Governance and Investment Strategy pillars
- Design and deliver executive-ready insights that inform portfolio-level decisions resource allocation and transformation progress tracking
- Identify opportunities for process optimization and continuous improvement based on performance trends root cause analysis and stakeholder feedback
- Serve as the voice of data quality and measurement rigor holding upstream stakeholders accountable for accurate timely data submission
Cross-Functional Collaboration:
- Work closely with Infrastructure PMO business teams Compliance and GOSS Tech to ensure data pipelines are accurate systems are integrated and standards are enforced
- Facilitate quarterly reviews between Governance Planning and Business Excellence and Analytics to close the feedback loop and drive organizational learning
- Collaborate with the other two SPMs to ensure seamless handoffs and integrated delivery across all Business Excellence and Analytics functions
Team Development:
- Mentor and develop Business Analysts providing guidance on analytical approaches stakeholder management and career growth
- Build a culture of automation over manual work collaborative standard-setting and transparent measurement without punitive accountability enforcement
Scope & Influence:
- Owns one of three mission-critical functional areas that enable Capital Managements transformation from reactive funding bottleneck to strategic investment engine
- Influences capital deployment decisions across all business units (Fulfillment Centers Last Mile Sort Centers AMXL WFS Fleet Infrastructure) spanning North America and international regions
- Serves as trusted advisor to VP and Director-level leaders providing data-backed recommendations that shape portfolio strategy and operational priorities
- Drives organizational change through measurement infrastructure ensuring the transformation scales as the portfolio grows from $30B to $40B by 2028
Communication:
- Delivers executive-level presentations to VP and Director audiences translating complex analytical findings into clear actionable recommendations
- Writes compelling narratives that tell the story behind the data connecting performance trends to strategic priorities and business outcomes
- Facilitates productive dialogue across Capital Management pillars asking the right questions and surfacing insights that drive alignment and decision-making
- Maintains transparent communication with stakeholders about data quality issues reporting limitations and areas requiring improvement
A day in the life
Your morning begins by reviewing overnight data refreshes and validating that all dashboards and reports are accurate before stakeholders begin their day. Youre triaging any data quality issues coordinating with tech teams on pipeline fixes and ensuring the Daily Digest is ready for leadership review.
Mid-morning brings strategic work: youre building the predictive model that forecasts supplemental risk by Planning Readiness score refining the MBR deck based on VP feedback from last month or updating the standards repository with new CAR templates. Youre not just reporting what happenedyoure building the infrastructure that enables the organization to see whats coming and act proactively.
Midday is collaboration time: youre in a working session with the Planning Pillar lead to define Planning Readiness scoring criteria partnering with Governance to design the S-curve analysis that tracks project performance or facilitating the quarterly review where governance insights feed back to planning. Youre translating between technical data teams and business stakeholders ensuring everyone understands what the data is telling us and what actions to take.
Afternoons are for delivery: youre finalizing the QBR presentation that shows transformation progress against the 80/20 target documenting the continuous improvement process that reduced approval cycle time by 11 days or training Business Analysts on the new predictive analytics framework. Youre also fielding ad-hoc requests from leadershipCan you pull the supplemental rate by region for the last 6 monthsand determining whether its a one-time analysis or something that should be automated into a dashboard.
Before signing off youre reviewing your functional areas roadmap prioritizing next quarters deliverables and ensuring your team has what they need to execute. Youre also checking in with the other two SPMs to ensure your work is integrated and the full Business Excellence and Analytics vision is coming together.
About the team
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular full-time employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skill sets. If youre passionate about this role and want to make an impact on a global scale please apply!
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience with budgeting scheduling and cost reports
- Bachelors degree in Finance Accounting Business Engineering or a related field
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at AZ Tempe - 115600.00 - 160000.00 USD annually
USA TN Nashville - 104100.00 - 155400.00 USD annually
USA WA Bellevue - 115600.00 - 160000.00 USD annually
Required Experience:
Manager
Key Skills
About Company
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