Senior Account Manager Regulated & Medical Markets EPE
Pawtucket, RI - USA
Job Summary
About Teknor Apex
Teknor Apex founded in 1924 is a privately held global custom compounder with operations across North America Europe and Asia. The company partners with manufacturers to develop custom polymer solutions and is guided by seven core values: integrity partnership sustainability innovation accountability safety and respect.
Position Summary
The Senior Account Manager Regulated & Medical Markets is responsible for driving profitable growth for Teknor Apexs TPV and TPE portfolio across medical and adjacent regulated markets. This role manages an assigned territory and customer base while identifying developing and winning new business with OEMs processors contract manufacturers and strategic partners.
The ideal candidate understands complex selling cycles long commercialization timelines and the technical quality and regulatory expectations that shape buying decisions in healthcare and other regulated applications. Teknor Apexs healthcare platform emphasizes regulatory support long-term customer partnership and medical-grade elastomer solutions for applications such as tubing seals gaskets O-rings diaphragms valves and other critical device components.
Responsibilities
Own the commercial strategy and performance for an assigned territory or customer group with responsibility for revenue growth margin improvement pricing discipline and long-term account profitability.
- Develop and execute strategic account and prospect plans that expand Teknor Apexs position in regulated and medical markets for TPV and TPE solutions.
- Identify qualify and close new business opportunities through market research referral activity customer insight and application-driven selling.
- Build strong relationships across procurement supply chain engineering quality regulatory manufacturing executive and commercial stakeholders within target accounts.
- Partner with Sales Management on forecasts pricing strategies business reviews contract development and major commercial negotiations.
- Work closely with Regulatory Affairs Technical Service Product Management Marketing New Business Development Operations and global teams to support material selection trials qualifications commercialization and issue resolution.
- Translate customer performance processing and compliance requirements into value-based material recommendations and commercial proposals.
- Create and deliver effective sales and technical presentations that educate customers differentiate Teknor Apex solutions and advance opportunities to close.
- Communicate regularly with customers to uncover needs drive growth plans resolve open issues and ensure strong ongoing account support.
- Develop customer-specific value programs including vendor-managed and other service-oriented programs where appropriate.
- Gather and communicate competitive intelligence related to products pricing market activity compliance trends and competitive threats.
- Represent Teknor Apex at trade shows industry events customer meetings sales meetings and training events.
- Train coach and mentor other commercial team members as appropriate.
- Perform additional duties and responsibilities as assigned.
Required Qualifications
- 7 years of successful B2B sales account management or business development experience in plastics polymers specialty compounds chemicals or a closely related technical industry.
- Proven track record of profitable growth within complex accounts and complex selling cycles.
- Experience selling into medical device healthcare or other regulated markets where technical quality and compliance requirements materially influence the sale.
- Strong working knowledge of polymer compounding and an understanding of extrusion injection molding and related conversion processes.
- Ability to confidently provide technical product guidance and develop compelling value-in-use / value-based selling cases.
- Demonstrated success managing customer relationships up down and across the organization.
- Strong planning forecasting budgeting account strategy and pipeline management skills.
- Proficiency with Microsoft Office especially PowerPoint and Excel along with CRM and account-management tools.
- Strong oral and written communication skills in English; additional languages are a plus.
- High self-motivation accountability and effectiveness in an independent remote role.
- Bachelors degree or equivalent experience required; a technical degree in engineering chemistry polymer science materials science or a related field is preferred.
- Routine travel within the assigned territory is required; valid drivers license required.
Preferred Qualifications
- Experience with TPV TPE or elastomer replacement programs in medical or other regulated applications.
- Familiarity with medical tubing seals gaskets O-rings diaphragms valves closures grips and related device components.
- Working knowledge of requirements tied to ISO 10993-5 ISO 13485 REACH RoHS Proposition 65 CONEG FDA-listed ingredients and related customer certification or documentation requests.
- Experience partnering with Regulatory Affairs and technical teams to support qualification and commercialization efforts.
Key Traits / Success Profile
- Customer-focused and trustworthy
- Technically curious and eager to learn applications in depth
- Collaborative and effective across functions
- Resilient and persistent in pursuit of growth
- Strong listener and clear communicator
- Team-oriented with the ability to build lasting internal and external relationships
- Physical Requirements
Essential Functions:
- Ability to safely and successfully perform the essential job functions consistent with the ADA FMLA and other federal state and local standards including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular punctual attendance consistent with applicable standards.
- Must be able to lift and carry up to 15 lbs.
- Must be able to talk listen and speak clearly on telephone and virtual media.
Equal Opportunity
Teknor Apex is an equal opportunity employer and does not discriminate against any protected status under state or federal laws. Must be 18 years of age or older to work at Teknor Apex.
Required Experience:
Manager
Key Skills
About Company
Teknor Apex delivers custom compounds with a customer-centric approach. Our unbridled passion for technology allows us to deliver customized solutions, no matter how specific your need is.