Client Service Specialist
Lebanon, NH - USA
Department:
Job Summary
Essential Job Functions
- Responds to orders generalclientinquiries invoice questions andclientcomplaints.
- Resolves issues with orders delivery dates or service.
- Resolves theclients complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
- Other duties as assigned
Other Skills & Abilities
- ClientService skills
- Quality Focus
- Problem Solving
- Freight Forwarding Knowledge
- Documentation Skills
- Listening
- Resolving Conflict
- Ability to Multi-task
Physical Requirements
- Talking hearing and using hands to operate a computer keyboard mouse and other computer components
- Sitting for extended periods of time
- Vision abilities required by this job include close vision and the ability to adjust focus
- Job will require punctual attendance and regular presence on-site at the assigned work location
Education & Experience
- High School Diploma orGED
- 0-2years experienceas assembly line lead
CERTIFICATIONS AND LICENSES
- Professional certification may be required in some areas.
WHY SHOULD YOU WORK FOR CRANE
At Crane we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
- Quarterly Incentive Plan
- 136 hours of Paid Time Off which equals 17 days for the year that can be used for Sick Time or for Personal Use
- Excellent Medical Dental and Vision benefits
- Tuition Reimbursement for education related to your job
- Employee Referral Bonuses
- Employee Recognition and Rewards Program
- Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
- Employee Discounts
- Wellness Incentives that can go up to $100 per year for completing challenges in addition to a discount on contribution rates
Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
More Information: benefits are contingent upon meeting eligibility requirements and plan conditions.
Required Experience:
IC
Key Skills
About Company
Crane Worldwide Logistics provides top-class logistics solutions. Whether you're looking for Supply Chain Management, Freight Forwarding, Air Freight, Ocean Freight (FCL & LCL), Rail Freight, Trucking, Shipping, Warehousing, or Customs Brokerage, we are your nearby 3PL provider. Get a ... View more