Service Advisor
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Job Location:
Cheshire, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are a busyprogressive shop with an aggressive pay plan and great benefits!The ideal candidate will flourish in a fast-paced and professional workplace. Great attitude is a must and team spirit is the name of the game.
Richard Chevrolet has been a family owned and operated dealership since 1975. We have been ranked #1 in customer satisfaction in the US several times and winner of Chevrolets Mark of Excellence Award seven of the past eight years.
Job Requirements
- Schedules service for customers either in person or on the phone to ensure prompt and accurate diagnosis of any problem
- Makes repair recommendations and manages the delivery of repairs by setting and managing customer expectations
- Ensures that required documentation is complete and is in compliance with regulations and standards
- Greets all customers entering the service area with a friendly professional attitude answering any questions and/or directing them to the appropriate person or location
- Verifies customer appointments and all relevant customer information (name VIN tag number mileage etc.)
- Arranges service or repair and sets expectations for cost and completion
- Greets all customers in a warm sincere and helpful manner
- 1 year previous experience preferred.
- Confident and professional phone manner
- Strong computer and Internet skills
- Inside sales experience is a plus
- Strong record of positive customer satisfaction results
Benefits
- Clean professional andfunwork environment
- Paid vacation and personal time
- Medical Dental & Vision Insurance
- 401k Plan
- Health Savings Account
- Discounted gym membership
- General Motors Dealership Employee Pricing
Richard Chevrolet is an equal opportunity employer.
Required Experience:
Unclear Seniority
Key Skills
About Company
Are you a skilled automotive technician with a passion for cars and a knack for problem-solving? Do you love the thrill of diagnosing and fixing complex automo...
